Galpin Lincoln - Service Center

Good Service This is the second Lincoln I have bought from this dealership and I would trust no other dealership with my Lincoln purchases. The servicing of my ca This is the second Lincoln I have bought from this dealership and I would trust no other dealership with my Lincoln purchases. The servicing of my cars have always been impeccable. The crew makes sure that things are working as expected. I could easily go to dealerships closer to my home, but I feel better when this dealership services my car. More

There is no dealership that provides better customer service We have owned virtually of the luxury brands and the service at Galpin Lincoln is the finest we have ever experienced. Our service advisor has remai We have owned virtually of the luxury brands and the service at Galpin Lincoln is the finest we have ever experienced. Our service advisor has remained the same for two years and whenever we need assistance we call him and her responds within the hour on weekdays (and occasionally on weekends). We will probably buy another Lincoln (the car competes with all luxury brands) because of the service we get at Galpin , even though we don't live particularly close to the dearlership. More

Great experience from purchase to service! Galpin treats you with respect and you feel like you are important. Great communication and your car is ready when they tell you it is. Galpin treats you with respect and you feel like you are important. Great communication and your car is ready when they tell you it is. More

Lost my vehicle for a week I leased a loaded Lincoln MKX at Galpin. A few weeks later, I had some minor problems and asked them to take a look. Service kept my vehicle for EIGH I leased a loaded Lincoln MKX at Galpin. A few weeks later, I had some minor problems and asked them to take a look. Service kept my vehicle for EIGHT DAYS. I sent multiple texts, called, etc asking for its return. Finally, then admitted that they'd had a problem with the service adviser who was "no longer with the company" and had mothballed my car for that period without doing any work on it. They eventually returned the car, with no work done. So, thanks to their personnel issues, I paid the lease fee on a vehicle for eight days while they kept the car locked up in their shop. Do you seriously want to trust your car to these guys? I sure as heck won't be doing business there again. More

Top notch service :) My family and I have been Galpin customers for years! We always receive the best service which keeps us coming back. Earlier this year I purchased m My family and I have been Galpin customers for years! We always receive the best service which keeps us coming back. Earlier this year I purchased my first car from Todd Kessler at Galpin Volvo - I'm still loving it! Its an excellent car that brings a little joy to my daily commute. I bring my car in for regular service, both Todd and Jack Semerdzhyan in the service department always greet me with smiling faces. It really makes my visits feel like a treat instead of a chore. I'd definitely recommend anyone to go and visit Galpin! More

Excellent Service Went for service and ended up with a new lease. We are come back customers at Galpin Volvo and coming back to them confirms the excellent and persona Went for service and ended up with a new lease. We are come back customers at Galpin Volvo and coming back to them confirms the excellent and personal service you get. More

I have been a Galpin Ford Mercury Lincoln customer for 10 years. Everyone at Galpin extends the highest quality of customer care and service for cars. When we bought our car David Rogers was our sales pers years. Everyone at Galpin extends the highest quality of customer care and service for cars. When we bought our car David Rogers was our sales person. He was very patient and well informed about the vehicles we were looking to buy. David walked us through the entire sales process and made everything so pleasant and easy for us. I highly recommend him in sales. The service department from the initial call for an appointment to checking the car in to picking the car up when done is the best experience that I've had anywhere. The service writers and mechanics do an excellent job of maintaining and repairing my vehicle. When I drive it I have the utmost confidence in my vehicle. On my last visit Jimmy Bentley was the man who retrieved my car for me. He is very outgoing and pleasant and is willing to do what ever it takes to make Galpin's customers happy and driving away with a smile. For me, service and price wise there is no where else that I will take my car. A great big thanks to everyone on the Galpin team! More