Galpin Mazda

I moved from NYC to LA at the end of September, and couldn't be happier with my choice to go with Galpin Mazda. I did my research on Mazda's with consumer reports, test drove the car - I knew exactly couldn't be happier with my choice to go with Galpin Mazda. I did my research on Mazda's with consumer reports, test drove the car - I knew exactly what I wanted. It was all down to the best service and the best deal. I called around to different Mazda dealerships in the area and went to sites just like this one to get other people's perspective. Hands down Galpin Mazda had the best reviews. They helped me make my deal over the phone (a fair price), FedEx'd me all the paperwork, answered all my questions - and they even picked me up when I got into town so I could get my new car. Philip was fantastic - he made sure I was comfortable with everything before leaving the dealership. He told me to call him anytime I have a problem, and gave me all the information I needed. Overall this was a great experience. More

Why like these guys at Galpin Mazda. Its simple , They gave me fair value for my my trade in and sold me a Beautiful car ! Thanks Galpin Mazda and Philip P You guys are the Bomb !!! gave me fair value for my my trade in and sold me a Beautiful car ! Thanks Galpin Mazda and Philip P You guys are the Bomb !!! More

Fast, friendly, honest, happy, no pressure and a great Mazda 3 are the things we got from Mazda Galpin (Philip Policarpio). I will highly recommend them. Mazda 3 are the things we got from Mazda Galpin (Philip Policarpio). I will highly recommend them. More

I was treated fairly and respectfully by everyone involved in my transaction. Whenever I needed to wait, I was offer seating and refreshment. We evaluated several models and test drove them as well. involved in my transaction. Whenever I needed to wait, I was offer seating and refreshment. We evaluated several models and test drove them as well. We discussed features and were able to select the exact model we wanted. All things considered the price was fair and reasonable. More

It was my first time purchasing a brand new Mazda, which I am beyond excited about. Phillip gave incredible customer service. He made the experience want to refer anyone and everyone to him. He made sure I I am beyond excited about. Phillip gave incredible customer service. He made the experience want to refer anyone and everyone to him. He made sure I knew about all subject and beyond buying a new car. I felt awesome knowing I was being helped by someone who has a passion for helping his clients. More

Robert Sardariani was our Mazda Sales Consultant, and he was a perfect fit for our needs. His experience as a mechanic and body shop owner has created a unique mix of talents and experience that make him an was a perfect fit for our needs. His experience as a mechanic and body shop owner has created a unique mix of talents and experience that make him an excellent representative of Galpin. He patiently worked with us and gave us all the time we needed to look over the many outstanding Miatas - both on the lot and in the huge storage facility a few blocks away. We sat in several, admired many color combinations, started engines, raised and lowered the convertible tops, and finally test-drove two cars. That was all we needed - well, that and having Robert's reassuring voice describing the quality of the craftsmanship that goes in to building and maintaining Mazda cars. We went away for dinner and to take some time to think, but couldn't wait to call Robert to ask him to get "our" Miata ready! He was a lovely gentleman through the entire process, which can certainly be daunting! Never pushing or pulling us in any direction, he allowed us to fully and happily make our decision. We had a barrage of questions, and felt so comfortable with Robert that we gladly accepted his advice and suggestions. We now feel like we have our perfect car, and we went ahead with the full package of extended warranties and maintenance agreement with Galpin. Having acquired our "fun" car, we are now very much looking forward to getting one of your small to mid-size SUVs, and we will ONLY shop with Robert and work with Galpin. Everyone we made contact with treated us so very well - from the first phone call to a lovely receptionist to Robert to the manager Urich (sorry - spelling?!?) to Valerie over in the finance area. What a great organization you have! Thank you for the outstanding experience in buying our new Miata! Oh, yes, the Horse n Carriage BUFFALO BURGER is fabulous!!! More

I am not usually one to give ratings but I feel the need to after my expereance with Galpin Mazda. I have bought many new and used cars in the last 45 years from many dealers. I tend to shop around and talk to after my expereance with Galpin Mazda. I have bought many new and used cars in the last 45 years from many dealers. I tend to shop around and talk to several before I purchase. Two nights ago I stumbled into Galpin looking for a Mazda6 that I had seen on Autotrader. I was not approched by a salesperson and wandered into the showroom to find someone and was greeted by Phillip. My wife and I looked at several cars. And drove several cars. And poor Phillip had to move several cars to get the ones my wife wanted to drive, because she always picks the ones in the very back row that is buried behind 2 to 3 hundred cars. Ok, it was only 3 or 4 but it seemed like hundreds. Did I meantion that it was over 100 degrees that day and every car was like an oven to move. At one point I thought to myself "this guy is going to kill us". But Phillip kept smiling and pushing on. We finally settled on one car much to Phillips relief I am sure, and started the process of settling on a price that would work for both of us. This is where most relationships go bad. But not this time. It took time and they worked with myself and my wife..mostly my wife (she is tough)and we made the deal. You would think that it was all over at that point. But with all of the paperwork (Galpin should concider losing some of those form...You may put a couple of printing companies out of business but its a miracle I can still write.) it took some time to finish the transaction. But we never felt stranded or left alone to wait. When the paperwork is finished...its on the road time. NOT. Phillip would not let us leave until we knew everything there was to know about our new used car. He took the time to explain everything and even paired both mine and my wifes phone to the bluetooth. Really went the extra mile. The end result is that now that I know Phillip can sell any brand that Galpin has to offer he will be my families sales rep until he retires. I hope this is ok Uncle Phillip. Just kidding, never met him before 2 nights ago. More

Robert was wonderful to work with, he was very up front and honest with our new car deal. I would have rated our experience at all 5's except in the the "overall experience" question, that got a 4, primari and honest with our new car deal. I would have rated our experience at all 5's except in the the "overall experience" question, that got a 4, primarily due to we found another car with exact options on it and it was less. I wanted to price match. We were told by Roberts manager that he would match the price but only if we had the other Mazda dealership email me an invoice. Well that took them (the other dealership)over 1 1/2 hours, the other dealership was not very co-operating, which I can understand, but for me to have to wait that long was frustrating, and I showed Robert the price on the internet proving the cost, that experience was almost a deal breaker. Robert was the only reason I stayed and waited, he worked very hard for us and never made us feel guilty. It was my son's First new car buying experience, which overall was really good. We would come back. Thanks Ann and Jimmy Zepeda More

Robert was very good and very fair. He treated me well and made sure I understood everything without a bunch of sales pressure Thanx m and made sure I understood everything without a bunch of sales pressure Thanx m More

From the moment my mom and I walked in. which was at 12:00 pm, we were greated by Robert Sardariani. He sat down with us and listened to our financial situation and needs, then he recommeneded a car. 12:00 pm, we were greated by Robert Sardariani. He sat down with us and listened to our financial situation and needs, then he recommeneded a car. Now, usually we are very hestitant in recommendations at the dealership because everyone is out to get their own. However, with Robert Sardariani my mom and I both got a huge feeling that this man is honest and is not going to play games or make recommendations that benefit him and his sales. He showed us the Mazda 3 and took us for a test drive. He guranteed that this car was not only safe but a very reliable car. We then went back sat down and he went to crunch numbers with his manager. When he came back he had a smile on his face and said to us "You got what you asked for". He not only gave us the payment amount we were shooting for, the intital payment was low as well. He took into consideration our situation with our credit and financial barriers and made us happy. In all the years we have been leasing cars, we have never left the dealership in a few hours, instead where kept there until night time. Robert Sardariani had us out at 3:00 pm sharp, with the help of Karen Antonyan who also made the financing department a pleasure to be in. He worked fast and efficient, with a friendly smile on his face. Which means we were able to test drive and lease a car in 3 hours. He is the best sales person we have ever met. We will be needing 2 more cars in the near future and can't possibly think of going anywhere else but to Robert Sardariani. I have recommended Robert Sardariani to all my friends and family to go to for new cars and I am sure most of them will. More