Ganley Chevrolet
Brook Park, OH
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391 Reviews of Ganley Chevrolet
The Ganley Advantage First off the new dealership is awesome and is located conveniently of a highway. My recent visit there was for an oil change service for my Cruze. Th First off the new dealership is awesome and is located conveniently of a highway. My recent visit there was for an oil change service for my Cruze. The staff is awesome and the building itself has a lot of cool things, I am a soccer fan so they had the World Cup on when I got there. They had me fill the paperwork and had my car in for the oil change. I asked the guy at the front desk how long it will take for the change and he said because of us being busy with recalls about an hour. It took the mechanic less then 40 minutes, they had my car out and even gave it a great wash. I got my keys and was on my way. Ganley is a great dealership, with great selection of cars at a great price and an even better service department. That is the Ganley advantage. More
tired of getting car fixed This dealership has serviced our vehicle since new. Unfortunately we have had many repairs and major components replaced on a vehicle less than 3 yea This dealership has serviced our vehicle since new. Unfortunately we have had many repairs and major components replaced on a vehicle less than 3 years old. All repairs have been done right the first time and correctly as far as I can tell. Some under warranty and some not. They listen to my concerns and are always willing to help to try and solve the problem. My 2011 Traverse has been frustrating to say the least so far. More
Oil and tire rotation Pete Williams met me with a great smile. He informed me how long it would take. I sat in a real nice waiting area watching tv while my car was getting Pete Williams met me with a great smile. He informed me how long it would take. I sat in a real nice waiting area watching tv while my car was getting done. When I got car back it was washed. I was very pleased.N More
ABS Stabilitrak repair ABS Stabilitrak warnings appeared @ 15,000 miles. I immediately called Ganley Chevrolet and got a next morning appointment. They diagnosed the problem ABS Stabilitrak warnings appeared @ 15,000 miles. I immediately called Ganley Chevrolet and got a next morning appointment. They diagnosed the problem quickly, replaced a wiring harness, and I got a free car wash to boot. More
I do have a very bussy schedule, when a called to make an appointment, they gave me all the possible solutions just to drop the truck for service. Beside the schedule maintenance, they took care of some ad appointment, they gave me all the possible solutions just to drop the truck for service. Beside the schedule maintenance, they took care of some additional steps (buffering) some glue marks at tail door and also some stains in front bumper, very professional service. They gave me a pick up time and my truck was beautifull and shinny, I am a very happy costumer.. More
This is the very first dealership I never had any problems with and that I love to come to for any type of problem I've had or have with my previous and current vehicle they never sale dreams that wo problems with and that I love to come to for any type of problem I've had or have with my previous and current vehicle they never sale dreams that won't come true...thanks ganley More
John the service manger knows nothing about customer service ..I am so disappointed with the service I've received ..I never do reviews but I feel you guys are going in the wrong direction with this guy service ..I am so disappointed with the service I've received ..I never do reviews but I feel you guys are going in the wrong direction with this guy ...he is costing you repeat business ..you don't do work on my 2008 Tahoe and then not stand behind it .. More
Mr. Misch was prompt in asking me what I needed. He went Mr. Misch was prompt in asking me what I needed. He went for the car and asked my information. He told me how long it would take. As soon as the serv Mr. Misch was prompt in asking me what I needed. He went for the car and asked my information. He told me how long it would take. As soon as the service was done, he called me. He reeted me when I went back to get my car, drove the car to the dealer's exit and wished a happy weekend. More
There is no need to be descriptive; it is always best to be your own judge of character. Just make sure you visit another Chevy dealership so that you can see the difference between right and wrong. be your own judge of character. Just make sure you visit another Chevy dealership so that you can see the difference between right and wrong. More
Ganley Chevy West is, by far, the best car dealership we have ever dealt with. They made the entire process of buying a new car enjoyable. Our salesman, Felipe Soto, was simply outstanding. He was profes have ever dealt with. They made the entire process of buying a new car enjoyable. Our salesman, Felipe Soto, was simply outstanding. He was professional, very friendly and extremely knowledgable. He did a great job of answering all of our questions and educating us on each of the vehicles we test drove. His knowledge of the new technology on new cars is truly amazing. He very patiently explained and demonstrated everything on our new car. We can't say enough about what a great job he did. The Sales Manager, Dan Zegarac, also made us feel very welcome right from the start. He checked in repeatedly to make sure that everything was ok and to see if we needed anything. He was also very friendly and accomodating. We also loved our finance person, Jeff Duelly. He made the entire financing part of buying a new car as easy as he possibly could. Everything was very clearly explained and all questions answered. He was very nice throughout the process, also. Obviously, we are EXTREMELY satisfied with our experience at Ganley West. We would not hesitate to buy another car from them. We will definately recommend them to all of our family and friends! Best of all, WE LOVE OUR NEW CHEVY CRUZE!!!!!! What an awesome car! Chevy really did a great job with this car!!!!! More