Garavel Chrysler Jeep Dodge Ram

Thank you Henry Welkes! I discovered Henry Welkes from the online reviews of his work on the Garavel website. From this information I had a gut feeling that he was the person I discovered Henry Welkes from the online reviews of his work on the Garavel website. From this information I had a gut feeling that he was the person I wanted to work with, and my instincts were correct. Henry was a wonderful salesperson to work with, he was kind, patient and was well versed in the vehicle I was interested in purchasing. From start to finish the entire buying experience was stress free and pleasant. Henry did everything possible to ensure my happiness, even revisiting with me for 2 additional visits right after the sale to review a few items I had questions on. I would recommend Henry to anyone looking to buy or lease a vehicle. I am enjoying my Jeep Grand Cherokee and thanks again Henry...and to Paula too! More

Consistently Good The dealership is currently undergoing extensive renovations which is reducing their capacity and leads to having to schedule appointments further in The dealership is currently undergoing extensive renovations which is reducing their capacity and leads to having to schedule appointments further in advance, and I have every confidence the renovations will make this place even better. The service staff are very courteous and professional and take time to answer questions and explain the process. They were very honest about the scheduling issues and didn't make promises they couldn't keep. I've dealt with this dealership pretty much for the past 4 years and my experience has been consistently good. More

Great Customer Service I came in to get an oil change without making an appointment (the website said that an appointment was not required). When I came in, Rob asked me if I came in to get an oil change without making an appointment (the website said that an appointment was not required). When I came in, Rob asked me if I had an appointment and I said that they website said I did not have to make one. Apparently, that was no longer true and the website hadn't been updated, but Rob took me right in. He was extremely nice and understanding about it. Overall great experience as a first time car owner. More

Wrangler Rob saved the day Garavel is under renovation so their express line is on hiatus. unfortunately, Jeep still sends emails to customers with coupons directing them to th Garavel is under renovation so their express line is on hiatus. unfortunately, Jeep still sends emails to customers with coupons directing them to the express line. after showing up at the service center only to find out no express lane was open, Bob McGuire in Service, worked with me to get me and my car serviced expeditiously. More

Great, personal attention to me and my vehicle's needs Wrangler Rob was my point of contact throughout and had information on the status of my vehicle ready at hand and, although the work required more tha Wrangler Rob was my point of contact throughout and had information on the status of my vehicle ready at hand and, although the work required more than one day without my vehicle, was able to have my vehicle finished first thing the next morning. More

5 star treatment Kevin is a very nice and knowledgeable sale rep. He was very patient and helpful during the process explaining the difference between 2 Jeeps we was l Kevin is a very nice and knowledgeable sale rep. He was very patient and helpful during the process explaining the difference between 2 Jeeps we was looking at. All together everyone at the dealership worked well as a team. I would recommend him and this team to anyone looking to buy a new Jeep or car. They all make sure you leave happy and satisfied with your purchase. Christine was our finance rep and she also was very knowledgeable, nice, and patient. She made sure we knew what we was getting into and broke everything down for us. More

Fast, friendly professional service all the way I decided to trade in my old clunker for a new Jeep Grand Cherokee. Had a few specific accessories that I really wanted, and my sales associate Kyle s I decided to trade in my old clunker for a new Jeep Grand Cherokee. Had a few specific accessories that I really wanted, and my sales associate Kyle showed me the perfect vehicle that exactly matched what I wanted. Two hours later, I'm driving home in my new car. Well handled by Kyle and the financing team. Thanks for making it a great experience. More

Incorrect information, Extremely Long Waits We came to this dealership on a Sunday that we had particularly designated to buy a Jeep Wrangler and were given incorrect information. We were told t We came to this dealership on a Sunday that we had particularly designated to buy a Jeep Wrangler and were given incorrect information. We were told that there were no jeeps with soft tops available at the time and so we had planned to order a jeep going back on Monday to pay the deposit. However after calling several other dealers we were informed that deleting the soft top does not necessarily mean the premium soft top is deleted and so there was in fact a jeep with a dual top. We had to wait almost three hours the next day with an appointment with much frustration. I HIGHLY recommend you visit another dealership unless you want to waste your time and receive incorrect information. More

Oil change I went in for an oil change without an appointment which apparently isn't appropriate anymore seeing as how they eliminated the express oil change lan I went in for an oil change without an appointment which apparently isn't appropriate anymore seeing as how they eliminated the express oil change lane, and the dealership was extremely accommodating. More

Always a Pleasure I love coming here. I have bought my last two cars here and everytime I walk through the doors it's a pleasant experience. Everyone, from the sales r I love coming here. I have bought my last two cars here and everytime I walk through the doors it's a pleasant experience. Everyone, from the sales reps to the service people, is polite , friendly and professional. I am always greeted warmly and made to feel welcome. I love bringing in my vehicles for their complimentary oil changes because it's more like visiting family, not just an auto dealership. The service is always top notch and the wait is never long. I will definitely be buying cars from them forever More