
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,882 reviews
Great customer service Keith Zarembski is by far one of the best- if not the best- service people I have ever dealt with!! He is extremely personable and made the experienc Keith Zarembski is by far one of the best- if not the best- service people I have ever dealt with!! He is extremely personable and made the experience very pleasant. He listened to my concerns and was able to work with me. He did what he said he would do and followed up with it on the phone call. I trust him with my Jeep! More
Service Department -- Thumbs Up I bought my Jeep Commander at Garavel and absolutely love it! The few issues that arose – normal for the mileage – were fixed promptly and without has I bought my Jeep Commander at Garavel and absolutely love it! The few issues that arose – normal for the mileage – were fixed promptly and without hassle. Previously, I brought my cars to independent mechanics because they gave me a better price and more personalized attention. However, this service department understands the importance of personalized service and is fair in pricing. They’ve won my loyalty. Thanks, Keith. More
Excellent Experience As Always With 179,000 miles on my beloved PT Cruiser, when I had it towed to Garavel I wasn't sure if it would ever run again. A thorough evaluation revealed t With 179,000 miles on my beloved PT Cruiser, when I had it towed to Garavel I wasn't sure if it would ever run again. A thorough evaluation revealed that with ample work, it could be restored, and Keith helped me explore the options and make a difficult decision. I am happy with the outcome. Suffice it to say that the car is again running beautifully. Thank you, Keith and Garavel for the excellent service - and support! More
Great Good service! Rob siempre me ayuda con todas mis inquietudes. El servicio es rápido y bueno. Además a quien no le gustan los cambios de aceite gratis. Good service! Rob siempre me ayuda con todas mis inquietudes. El servicio es rápido y bueno. Además a quien no le gustan los cambios de aceite gratis. Good Job! More
Couldn't be happier From sales to service, Garavel has been extreemly thorough and concerned with my best interest- they are all knowlageable and informative without EVE From sales to service, Garavel has been extreemly thorough and concerned with my best interest- they are all knowlageable and informative without EVER pushing me into anything- Annie has consistantly gone WAY above and beyond to help me figure out the right car for me and Rob, along with the rest of the service department, is great about working with my schedule to make sure my car is always well maintained. Best car buying decision Ive made is working with this fabulous group of people! More
Just had a great car buying experience at Garavel Jeep I just bought a 2016 Jeep Cherokee and had a great car buying experience. I had shopped a number of dealerships and Garavel was not only fair and gav I just bought a 2016 Jeep Cherokee and had a great car buying experience. I had shopped a number of dealerships and Garavel was not only fair and gave me a low price, but they also gave me a great price on my trade-in. My salesperson, Owen Callahan, was honest, direct and great to deal with so I would highly recommend choosing him as your salesperson. Thanks Garavel for an easy and pleasant experience! More

Great service I can't say enough about the staff. Kevin Hughes was friendly and knowledgable. He brought me coffee and seemed completely genuine and professional. C I can't say enough about the staff. Kevin Hughes was friendly and knowledgable. He brought me coffee and seemed completely genuine and professional. Christine Carey was able to make me feel confident about all the financial aspects of the deal. Both employees gave me the impression they were out to help me, not just themselves or the dealership. I would recommend them, and Garavel, to any and all in search of a vehicle. Thank you again! More
The Honeymoon is over We purchased a used VW EOS in Q1 2015. The purchase experience was uneventful, nothing exceptional, nothing really bad. We were offered free oil chang We purchased a used VW EOS in Q1 2015. The purchase experience was uneventful, nothing exceptional, nothing really bad. We were offered free oil changes as a part of the deal, this is how the issues came up. Step 1: Oil change appointment taken, 1 week in advance. Service supposed to last 30 mn according to the garage, we spend 1:30 there. Why? Because the oil filter was not ordered prior to our visit; Go figure why it was not done... Step 2: Oil drips in our garage (never had that before). Obviously, there was something done wrong in the garage. Another appointment is set, it will take 30 minutes (!). We drive there and get the diagnostic: It's the oil drain plug, you have to come back to get it fixed. Step 3: A 3rd appointment is set. The car goes the garage. 1h15 minutes later, we're told that the drain screw is damaged (wonder who did that knowing that nobody touched this car other than Garavel since the purchase). The verdict: You have to go to VW to get it fixed, it's your problem. Conclusion: There was a reason for these bad reviews we used to find on different websites, especially on the service side. I thought the dealerrater reviews showed a change in the processes and a true improvement; my mistake. I will never go back there, pay whatever it takes to deal with a competent mechanics somewhere else and make sure that my friends are fully aware of what to expect from Garavel. Nicolas More

Friendly, Professional, Honest Based on past experiences, I have always known car shopping to be an adversarial process, this is not the case at Garavel. I was pleasantly surprised Based on past experiences, I have always known car shopping to be an adversarial process, this is not the case at Garavel. I was pleasantly surprised at how knowledgeable and friendly Kevin and the rest of the team that helped me were. There was no haggling or fuzzy math, they simply provided the best price for the exact car I wanted. I would definitely buy my next car from Garavel. More
Quality and courteous service I know Garavel since 2014 when I bought a Jeep Grand Cherokee and Garavel became the closest Jeep service place for me. I speak only for the service s I know Garavel since 2014 when I bought a Jeep Grand Cherokee and Garavel became the closest Jeep service place for me. I speak only for the service side. I know nothing about the sales side. But on the service side, I was fortunate enough to find Wrangler Rob (no, no, it's his name!) to take care of my machine. He's great. Above and beyond and extremely knowledgeable. Every time I brought my car in for service, I felt he handed me a new car back. I was impressed. Scheduling delays are the only little thing I've had trouble with: it's a very busy place so don't count on waiting around in the rather drab-looking waiting room (they do have coffee, though!) Get a ride. And if you don't live too far, they'll offer a courtesy ride. More