Garavel Chrysler Jeep Dodge Ram

Unscheduled Tire Plug We own a 2014 Dodge Durango (simply awesome vehicle) that was purchased out of state yet we service locally in Norwalk, CT at Garavel Auto Group. Call We own a 2014 Dodge Durango (simply awesome vehicle) that was purchased out of state yet we service locally in Norwalk, CT at Garavel Auto Group. Called them that we had a slow leak front driver side tire because we had a huge 2" bolt (yes bolt, not a nail) stuck in it. Assistant Service Manager KEITH ZAREMBSKI without hesitation welcomed me the moment I walked in with a courteous and responsive attitude. Within minutes my truck was in the garage (mind you minutes away from service closing time too) and put it on a lift, bolt removed, tire plugged - and got me back on the road Free of Charge. THANK YOU KEITH AND GARAVEL DODGE. More

Greatest Customer Service I would definitely recommend Garavel Chrysler Jeep Dodge Ram located in Westport, CT to all of my friends and family. I have been a customer for a ye I would definitely recommend Garavel Chrysler Jeep Dodge Ram located in Westport, CT to all of my friends and family. I have been a customer for a year and always have a great experience when I go in for service. I am writing this review due to the great customer service that I experienced today, September 21, 2015. I received a recall notification for a part and was told to make appointment at my local dealership. I did make that appointment however, there was a mix-up of the dates and when I arrived this morning; there was no appointment. Being the customer-centric dealership that they are; they took me anyway (with a smile) and actually completed the job faster so I was able to get to work earlier. They really considered my time and need to get to work, SO THANK YOU!!! More

Accommodating ....great service.....friendly There should be no other rating. A dealership with credibility. Accommodating and friendly sales and service.And the turn around time for service was There should be no other rating. A dealership with credibility. Accommodating and friendly sales and service.And the turn around time for service was better than reasonable More

Excellent service Very good service and very friendly people . I really recommend this dealer to anyone that is looking for buying a new car or use car !! Very good service and very friendly people . I really recommend this dealer to anyone that is looking for buying a new car or use car !! More

Sales and Service 100%-Back Office not so much "Wrangler" Rob was very accommodating and I truly believe I received the best deal possible. I have purchased both used and new vehicles from this dea "Wrangler" Rob was very accommodating and I truly believe I received the best deal possible. I have purchased both used and new vehicles from this dealership over the years, ether way I've always been treated very well. The Service department is the best I've every dealt with. Something I would have never thought but I received the best price on new tires of any other tire place I checked. That being said my issue is with the back office area, when I purchased my used Wrangler on May 19 I chose Gap Ins. also. On June 13 I requested in writhing to cancel the Gap Ins., this entitled me to a full refund which has taken until today September 18 to post to my account. I think 97 days seams excessive. More

Great Experience All Around We didn't just purchase a car and then were forgotten. We have stopped by the dealership several times to learn about our new car. We didn't just purchase a car and then were forgotten. We have stopped by the dealership several times to learn about our new car. More

Excellent Service Every Step of the Way! I purchased my 2014 Jeep Wrangler 4 Door last year from "Wrangler" Rob at Garavel Jeep. I was very particular about what I wanted and he went out of I purchased my 2014 Jeep Wrangler 4 Door last year from "Wrangler" Rob at Garavel Jeep. I was very particular about what I wanted and he went out of his way to find me the perfect Jeep. He, along with the rest of the staff, made the purchasing experience easy and actually kind of fun. From the sales floor to the finance desk, everyone I dealt with was professional and more importantly, very LOW pressure. Fast forward a year and Rob is now in the service department. When we started talking about my desire to modify my Wrangler, he took the time to talk to me about the various options. Finally I decided that I wanted to upgrade my tires and wheels and Rob walked me through every step of the process (and answered about 1,000 questions) in a professional and courteous manner. While I browsed the showroom floor looking at options, various members of the sales team talked to me about the different tires, rims, lifts, etc. which made for a great experience. The service team performed the work exactly as promised, on time. Freddy even helped me install a new gas hatch cover. All in all, a great experience and I highly recommend Garavel for your next car purchase or service. More

Comfortable and Accomodating Kyle was super. Treated me with respect and ran all the numbers that helped me to a place where I was ready and willing to purchase. Highly Recommende Kyle was super. Treated me with respect and ran all the numbers that helped me to a place where I was ready and willing to purchase. Highly Recommended. More

Great Staff Great Service I will continue to go to Garavel Dodge in Norwalk for service because of the great service and friendly staff. I also appreciate the ride back to wor I will continue to go to Garavel Dodge in Norwalk for service because of the great service and friendly staff. I also appreciate the ride back to work while my car is being worked on! More

Friendly Staff and Great Service! I went to Garavel three years ago after a very bad leasing experience and they were a breath of fresh air! Everyone is very friendly and willing to an I went to Garavel three years ago after a very bad leasing experience and they were a breath of fresh air! Everyone is very friendly and willing to answer your questions and work through issues. I have since been driving up from Stamford just to get their superb service. I have also recommended them to several friends who have all had great experiences as well, including my significant other who ended up purchasing a Jeep there not long after I did myself. I plan to stick with Garavel as long as possible! More