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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
436 Reviews
Call Service Center (585) 334-1600

436 Reviews of Garber Automotive Porsche Audi - Service Center

Sort by
March 14, 2024

Excellent service in general. .Communication could have been a bit better..No real issues though More

by JBURT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're happy to hear your service was excellent at Porsche Audi Rochester. We appreciate your feedback on communication and will take it into consideration as we are always doing our best to improve. Thanks for the review!

Helpful
March 13, 2024

Very good service was through the loaner was very helpful Paul dis an excellent job More

by MAMICO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear you service was good at Porsche Audi Rochester. The loaners do come in handy! Thanks for your nice review!

Helpful
March 10, 2024

Zach has always been very helpful and pleasant to work with. Very happy with the service at Audi of Rochester. More

by ETHOS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know you've had a positive experience with Zach and our team at Porsche Audi Rochester. Thanks for sharing your satisfaction with our service!

Helpful
March 04, 2024

I had a really great experience at Garber. My salesperson was very knowledgeable and helpful, and the purchase process was very smooth and easy. I am very happy with my car. More

by Wendy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

Wendy, we're delighted to know you had a smooth and easy purchase process at Porsche Audi Rochester. Enjoy your new car!

Helpful
March 03, 2024

I can always get a quick appointment and the service staff is so thorough. They go over what they will be doing and the cost before even taking my vehicle. Always pleased with the service. More

by jhawkins731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Report | Print
Apr 10, 2024 -

Garber Automotive Porsche Audi responded

Thanks for the positive feedback! We're glad to know our service team at Porsche Audi Rochester has been able to provide you with thorough and prompt assistance.

Helpful
February 28, 2024

Paul and team are great. Got me in and out super fast. And were able to schedule me in on a short notice. More

by ALLAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know Paul and our team at Porsche Audi Rochester were able to accommodate you on short notice and provide a quick service. Thanks for sharing your experience!

Helpful
February 28, 2024

If you make the survey a hassle and make me type stuff, you get this. More

by ELIPHICIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who that person is
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're sorry you found the survey to be a hassle, but we appreciate your five-star recommendation.

Helpful
February 23, 2024

Chris Dean was my service manager. The intake process was easy, they were able the take the car on the date I requested in the process was completed to my full satisfaction within one More

by JOHN@HEVERONCPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Report | Print
Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Dean and our team at Porsche Audi Rochester were able to provide you with an efficient service experience. Thanks for choosing us, we appreciate your positive feedback!

Helpful
February 03, 2024

I have total trust in the analysis and service at Garber Porsche dealership. The techs are highly skilled and the service manager (Paul D'Aries) is very professional. Hence, after my 1st Porsche ('07), Caym More

by DXBMCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Feb 15, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you trust our team at Porsche Audi Rochester for your vehicle needs. It's great to learn about your satisfaction with the service provided by Paul and his team, as well as with both of your Porsches! Thanks for choosing us again!

Helpful
February 03, 2024

Top notch service! My car was ready before the time you told me, and was done beyond my satisfaction. More

by THEOBRIENFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Report | Print
Feb 15, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you had a top-notch experience with us at Porsche Audi Rochester! It's great to see your satisfaction with the timely and quality service. Thanks for sharing this positive feedback!

Helpful
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