Back

Garber Chrysler Dodge Jeep Ram - Service Center

Saginaw, MI

4.8
150 Reviews

150 Reviews of Garber Chrysler Dodge Jeep Ram - Service Center

Sort by
June 13, 2023

Sasha was excellent. Service was much quicker than I expected. Very pleased with the experience. More

by THOMFAMULARO0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Stikeleather
Jun 15, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Garber Chrysler Dodge Jeep RAM this awesome review, thank you!

Jun 15, 2023 -

THOMFAMULARO0426 responded

Thomfamularo0426@gmail.com

June 11, 2023

Great service in short amount of time. Also beautiful waiting room. Desk was available for me to get computer work accomplished while waiting. More

by PAULKLEIN4422
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Stikeleather
Jun 14, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to see that you had a great experience with us at Garber Chrysler Dodge Jeep RAM! Our team is happy to hear that our service was quick and efficient for you. We're glad that our waiting room was able to accommodate all your needs, including a place to get some work done. Thank you for sharing your positive feedback!

June 09, 2023

Everyone that's works there are great caring people from the service department to the new car department been buying vehicles from there for years I would recommend people to buy there More

by 0102DANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rousse, Larry Cook, Sasha Stikeleather
Jun 12, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're thrilled to see that you've had positive experiences with our service and sales teams at Garber Chrysler Dodge Jeep RAM over the years! Our staff takes great pride in providing exceptional customer care, from start to finish. Thank you for your recommendation - we truly appreciate your support!

June 08, 2023

Very friendly, they listened too what I had to say and helped with all my questions Thank you More

by cjslagle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Jun 09, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave this great review! We’re happy to hear that our team provided you with such friendly and helpful service, and we hope to help you again further down the road with your future vehicle needs. Until then, safe travels and many thanks from your friends at Garber Chrysler Dodge Jeep RAM.

April 13, 2022

Amazing! Everyone was super helpful and went out of their way to get my car done!!!! More

by humpe1kr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rousse, Larry Cook, Sasha Stikeleather
Apr 17, 2022 -

Garber Chrysler Dodge Jeep Ram responded

It was a pleasure helping you drive home in a new vehicle that you love! Your feedback is greatly appreciated, and we look forward to working with you again in the future.

April 13, 2022

Sasha in Service always welcomes me with a big smile. They always seem to honestly care about me when I'm there. I wouldn't do service anywhere else for my Jeep Grand Cherokee. More

by Mleach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rousse, Sasha Stikeleather
Apr 17, 2022 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for your continued support at Garber Chrysler Dodge Jeep Ram! Ensuring our guests receive nothing short of accommodating and friendly service is important to us, so we're glad this is always the case for you. Thank you, and stop by anytime you need our assistance!

March 03, 2022

I bought a ram powerwagon a year ago. first issue was they bait and switch by advertising employee discounts online as a sale price;however if your not an emplyee that price doesnt apply. More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
levi
Mar 27, 2022 -

Garber Chrysler Dodge Jeep Ram responded

Tony, this feedback is concerning to read, as we take pride in our honest and trustworthy service. Ensuring our guests are satisfied is number one priority, so we are disappointed to learn you feel this has not been the case. We would appreciate the opportunity to address this feedback with you directly to regain your confidence. Thank you, Brian Rousse - Service Manger - 989-702-2756

Mar 28, 2022 -

tony responded

thx for the follow up... since ive left the review, I have spoken to mark and have ordered another pick up. I dont know that Ill use your service department based on my experience.

January 14, 2020

Don't expect to be taken care of down the road!!! Dealership does not cover their work being done there. Maybe if they did their work by the book it would need second hand work being done by properly More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Rousse, Larry Cook
Jan 23, 2020 -

Garber Chrysler Dodge Jeep Ram responded

Dear Mr. Bednarski, We certainly understand the frustration you're feeling with having a repair bill on your Grand Caravan, however, without bringing your vehicle back into our Service Department, it's very difficult to conclude that the repair work the other mechanic is finding is a direct result of the work we performed on it over a year ago. We're more than happy to work with you, however, when you make threats of violence against our team in person or over the phone, as a company policy we will no longer engage with you. If you're able to be more civil with our team, we'd be happy to work with you on a resolution.

November 14, 2019

I will not go anywhere else for service. Garber provides A+ service. I still love my Jeep Wrangler! Mark Newman has always popped into service to say hi when I’m there. He’s been just great too! More

by Thesheep2
Recommend Dealer
Yes
Employees Worked With
Mark Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rousse, Larry Cook, Sasha Stikeleather
June 09, 2019

Worse service I had in a dealership Wouldn’t recommend him for anyone., always rude and doesn’t really care about the customers. Every time I talked to him he seemed like he didn’t want More

by Jeep123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Cook
...
14