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Garber Honda - Service Center

Rochester, NY

4.8
531 Reviews
Call Service Center (585) 334-0880

531 Reviews of Garber Honda - Service Center

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June 14, 2024

They were quick and informative,no need to know more except for your minimum, thanks More

by GHATZ0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Coordinator
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Helpful
June 12, 2024

Clean, courteous, and attentive to detail. All explanations were clear and direct. No issues with the dealership or service people. More

by pschill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire
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Jun 12, 2024 -

Garber Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Garber Honda provided a clean, courteous, and attentive experience. We appreciate your support!

Helpful
June 09, 2024

I had an oil change and NYS inspection, it was easy to schedule and the service was done quickly and efficiently. More

by PHG1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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Jun 10, 2024 -

Garber Honda responded

Thanks for sharing your experience! We're glad to hear the service at Garber Honda was quick and efficient. We appreciate your support!

Helpful
June 03, 2024

Easy to schedule in a reasonable amount of time. Oil change was also completed within an hours time. Staff was very friendly. More

by SPALACKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jun 07, 2024 -

Garber Honda responded

Thanks for sharing your experience! We're glad to hear our team at Garber Honda provided friendly service and a quick oil change. We appreciate your support!

Helpful
June 03, 2024

Had a great experience with my service advisor, Jill Whitmire. Got my car inspected and an issue looked into. Super quick and convenient. More

by SG2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire
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Jun 07, 2024 -

Garber Honda responded

We're delighted to hear that Jill provided you with a quick and convenient service experience at Garber Honda. Thanks for sharing your positive feedback!

Helpful
June 03, 2024

I enjoy the people and the ambiance that is there. Services is always peaceful while waiting. Clean environment and love the free coffee. Add some juices and snacks and yall would be off the chain!! More

by JASON.SILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 07, 2024 -

Garber Honda responded

Jason, we're delighted to hear you enjoy the ambiance and services at Garber Honda! Thanks for the suggestion about adding juices and snacks; we'll definitely consider it. We appreciate your feedback!

Helpful
May 31, 2024

I came in for 3 things. ......Only one of them was accomplished during my service appointment....... More

by SDON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only interacted with the service department
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Jun 07, 2024 -

Garber Honda responded

This is not the level of service we aim to provide and we apologize we could not complete all your needs that appointment. Please reach out when most convenient for you so we can get those other needs addressed.

Helpful
May 30, 2024

Very pleased with the vehicle, along with the buying experience provided by Brian Bender. He made me feel very comfortable as we discussed all aspects of the purchase including pricing. Brian was well More

by DECEMAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bender
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May 31, 2024 -

Garber Honda responded

Thank you for sharing your positive experience with Brian and the team at Garber Honda! We're delighted to hear that you felt comfortable throughout the process and are enjoying your new CRV hybrid. Your recommendation means a lot to us!

Helpful
May 30, 2024

So far one of the better buying experiences I've ever had. Very friendly and professional staff. More

by WEBSTERINDUSTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Garber Honda responded

We're glad to hear you enjoyed your car buying experience at Garber Honda. We hope to see you back in the future, enjoy your new ride!

Helpful
May 27, 2024

I was very impressed with the service. My only complaint is I did not notice my car was in need of the state inspection this month. I just wish that the service department would have noti More

by LADYBLG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Garber Honda responded

Thank you for sharing your feedback! We're glad to hear you were impressed with our service. We apologize for missing the state inspection and appreciate your understanding. Looking forward to assisting you at your next appointment!

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