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Garcia INFINITI - Service Center

Albuquerque, NM

4.4
91 Reviews

91 Reviews of Garcia INFINITI - Service Center

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January 15, 2019

Regular Maintainance - easy peasie Taking my car for regular maintainance - is easy and I left feeling my car is well cared for. Lenard is alway helpful and makes it a positive experien More

by weKvom-4bumro-sebxyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Garcia INFINITI responded

Thank you for taking the time to leave this awesome review! We are glad to hear that you enjoyed the 5-star experience we aim to give all our customers! Leonard will be delighted to hear your kind words, and we look forward to seeing you for your next maintenance visit! Until then, thanks again and take care!

January 13, 2019

Leader in customer service I always receive great customer service when I take my vehicle in for service. They are very good at making sure that all the paperwork and loaner car More

by Lazoempire70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Garcia INFINITI responded

Thank you for taking the time to leave this amazing review! Your continued support is greatly appreciated and hearing feedback such as yours truly makes our day! We look forward to seeing you again and servicing your vehicle for many miles to come!

January 12, 2019

Exceptional Service I’ve been using Garcia Infiniti for service for more than 4 years. Leonard Navarro is terrific to work with. This visit was for scheduled maintenance More

by Scott622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Garcia INFINITI responded

Wow, we can't thank you enough for sharing this incredible review! We're grateful to provide consistent, efficient service to loyal customers like you, and we're sure Leonard and the service team will be thrilled to know that they made your experience an exceptional one. Thank you again for your support and we hope to see you again soon for another 5-star visit!

January 11, 2019

As usual, great customer service from Leonard. I can always count on Leonard to know what he’s talking about and to make sure my car is returned on time and in great shape. And he provides excellen More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Garcia INFINITI responded

Thanks for the awesome review, Mark! We're proud to have knowledgeable team members whose top priority is to provide great customer service, and it makes us happy to know Leonard has done just that! We're excited to pass along your kind words to him and for the chance to serve you again soon, thank you!

January 10, 2019

Great service! Leonard always treats me with the utmost professionalism. Service is fast and I am always provided with a loaner car. My next car will be another In More

by Seranghetti456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Garcia INFINITI responded

We’re glad to hear that Leonard and the team have been able to earn your repeat business! We work hard to maintain a high level of service our customers can rely on, and we’re thrilled to be able to continue serving you once you get your new vehicle! Thank you so much for your great review, and take care!

January 04, 2019

Great service as always. Leonard is a rock star. Always accommodating and knowledgeable. Thanks again for the great service will recommend Garcia Infiniti to all my associates More

by Thirashima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Garcia INFINITI responded

Your recommendations truly mean the world to us, and we can’t thank you enough for taking the time to share these kind words! We’ll be sure to let Leonard know he’s doing a fantastic job, and until we see you next, take care and thank you so much again!

December 26, 2018

Excellent service at Garcia Infiniti Always well taken care of by Leonard Navarro when I need service for my vehicle. Today all was top-notch. I would recommend him to my friends and fami More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Garcia INFINITI responded

Hi Kate! Thank you for taking the time to share this great review and recommendation with us! We sincerely appreciate you showing us your support, and we know Leonard will be proud to hear he’s doing a wonderful job! Thank you again, and we’re excited to have the chance to work with you again in the future!

December 22, 2018

Great as usual. Thank you Leonard for starting your Saturday early so that I could pick up my car before going into work myself. Your customer care is always above a More

by Berna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Garcia INFINITI responded

Thank you for the great review, Berna! Leonard is dedicated to ensuring our customers have the high-quality experience expected from the INFINITI brand, and we’re thrilled to hear that he was able to make your morning a little easier! We appreciate your support, and look forward to seeing you the next time you stop in! Thank you!

December 20, 2018

Maintenance I had a oil change and mentioned my steering wheel appeared to be hotter than it should be. They check it as well as the full inspection and noticed t More

by Garagon91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Garcia INFINITI responded

Providing our customers with thorough, expert service is at the top of our list and it makes us so happy to hear that our team was able to help you gain some peace of mind! We sincerely appreciate you taking the time to share your review with us, and hope we can continue to be of service for you in the future!

December 18, 2018

Reliable service Trust dealership to complete the work on my vehicle. Have always received quality service and treated professionally. Sold on Infiniti brand, luxury p More

by New owner
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Garcia INFINITI responded

Having earned your trust means the world to us! We work hard to uphold the high-quality service that the INFINITI brand is known for, and we’re so happy to hear that our team was able to do just that! Thank you for the wonderful review, and look forward to the chance to serve you again!

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