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Gary Mathews Motors

Clarksville, TN

2.8
650 Reviews

1100 New Ashland City Road

Clarksville, TN

37040

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Showing 650 reviews

August 12, 2024

Took my truck in for a noise coming from the front of my truck when turning to the right. They kept my truck for 2 days. Even had me come back and ride with a guy to make sure we were hearing the same noise More

by Tblspoon932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landen Mathews
January 14, 2024

The dealership would not go below sticker price on the vehicle we were interested in. They also asked for a $650 non-negotiable docking fee. Absolutely ridiculous. More

by tm3hunley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Knack, Pete Hall, Bobby Morales
December 28, 2023

I went in for the white Honda accord hybrid priced at $16,000. (Very top price range for KBB) Told me they had the car 84 days and had to start paying interest on the vehicle but would not budge on a dol More

by Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Pennington
December 28, 2023

I am in the market for a used Dodge Charger R/T, and they have a beautiful one in stock at this dealer. The only issue: They want 75% of the new value on the FIVE YEAR OLD used car that they've had over 70 d More

by brendanyoung27
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Pennington
August 02, 2023

I thought they were very easy to deal with & didn't bombard me with calls & emails like other dealers were doing. I was up front with what I wanted & my budget & they didn't try to get me to spend more More

by Nikki_h
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Knack
June 02, 2023

if it wasn’t for him I would give the dealership 10 negative starts. He put up with me for the last 3 months and remained professional even when I lost my cool. I had my car towed to the shop March 13t More

by chad.cottingham3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Brown
February 07, 2023

The worst dealership experience I have ever experienced. Lied to by service department and Landon Matthews himself. Don't be fooled by the southern charm B.S and the double talk. They could care less about More

by wldurand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Roberts, Bobby Morales, Landen Mathews
November 06, 2022

Bought a truck there had problems the first day they started throwing parts at it never stood behind there word I’d never buy anything from there again!!!! More

by J1975
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Morales
January 28, 2022

Took my car down to be diagnosed because we've been chasing a problem in circles. We told the service advisor multiple times everything we had already done and the problem always seem to come back. The More

by Saranjohn54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whoever thought she was big and bad on the phone, David Farmer, Mike Russell, Ryan Brown, Anthony Estell, Bobby Morales
January 19, 2022

The absolute worst automobile dealership we have ever worked with. My family had just relocated to the Clarksville area and we were interested in a jeep Rubicon (2020) on their lot, put down earnest mone More

by Chill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TW
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