Gary Smith Honda
Ft Walton Beach, FL
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390 Reviews of Gary Smith Honda
My Honda Accord had a recall for paint defect, paint pealing off. It required a repaint which took three weeks leaving me without transportation. Gary Smith Honda would not provide me with a loaner nor pealing off. It required a repaint which took three weeks leaving me without transportation. Gary Smith Honda would not provide me with a loaner nor would Honda reimburse me for the rental expense which cost me $900. I will never buy a Honda again and would not recommend Gary Smith Honda to More
I had an appointment for an oil change on 11/8/23 at 11:00 and ended up waiting 1 1/2 hours. I understand things can get backed up, but this was unacceptable. Then they tried to sell me on several thin 11:00 and ended up waiting 1 1/2 hours. I understand things can get backed up, but this was unacceptable. Then they tried to sell me on several things they said is needed for my car which came to well over a thousand dollars. I have been doing business with them for many years and will not be back. GG, Navarre FL More
we were very sarisfied with the service of the finance manager mavrice and salesman rebecca and javier we will do more business with gary smith honda manager mavrice and salesman rebecca and javier we will do more business with gary smith honda More
Good evening, I'm writing this because i wanted to shed some light on my expierence with this dealership. Me n My friend went there trying to buy a 2023 Civic. It was a normal back n forth situation as he some light on my expierence with this dealership. Me n My friend went there trying to buy a 2023 Civic. It was a normal back n forth situation as he didn't want to pay markup. Eventually gotten it down to sticker plus, 7K on top. We both didn't feel like it was a win for what the car is worth. Later in the next month, car is still there. And he calls, to see if they would go lower in price. The sales man, hangs up. Butt dials us back, while they are "discussing numbers". They continue to trash talk us, because we'd mention that car wasn't gonna sale with a huge markup and gonna be sitting. Well, we were right and willing to make another attempt. But with the butt dialing and trashing a customer on the phone.Let's just say, no cars were bought that day. Thank Sales rep and Sales "MANAGER:. More
I never try leaving bad reviews but my goodness what a horrible experience I had. I waited 4 hours the first time I was there. They charged me for the oil change and thank goodness my car tells me if it i horrible experience I had. I waited 4 hours the first time I was there. They charged me for the oil change and thank goodness my car tells me if it is changed because it wasn't. I then went back to tell them and they told me it might not have been reset. I called all week to try and get a refund and no one helped me. I left multiple messages and nothing. This forced me to have to drive another 30 minutes to deal with it. I get there and they look at the oil and sure enough it wasn't changed. Then they offered me a free oil change for the inconvenience. That didn't happen. The "new" manager tells me that they can't verify that was offered. They seriously have been the worst experience I have ever had. I will definitely never do business with them again. Save yourself some trouble and go to Pensacola. More
Paul Surmiak is an exceptional salesman. He is very professional and knowledgeable about Hondas. He is also very personable and easy to work with. I would definitely recommend him to anyone who is int professional and knowledgeable about Hondas. He is also very personable and easy to work with. I would definitely recommend him to anyone who is interested in buying a car. More
All of the staff at the dealership were very friendly. Our salesman was very helpful and did not pressure us into buying a vehicle. I definitely recommend doing business with Gary Smith Honda. Our salesman was very helpful and did not pressure us into buying a vehicle. I definitely recommend doing business with Gary Smith Honda. More
I purchased a car on my own and had nothing short of a wonderful experience. Robbie was kind, helpful, listened to my families needs to make sure that we were getting the best car for us. He moved car sea wonderful experience. Robbie was kind, helpful, listened to my families needs to make sure that we were getting the best car for us. He moved car seats around in the July heat to make sure we had the car that worked for us and our situation. Would absolutely recommend! More
Replaced right rear tire, had me in and out in about 4 hours, InTire warranty covered everything, did an excellent job, they deserve a "well done" hours, InTire warranty covered everything, did an excellent job, they deserve a "well done" More