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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
573 Reviews

573 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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April 04, 2024

This was my first visit for service to my 2016 Ram 1500. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed. More

by scottbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Dixon
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 03, 2024

Very helpful an understanding. The dealership and the people are very good. Would recommend anyone More

by demetrius764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 01, 2024

I would recommend the sales side of this dealership not the service dept. Twice now I have had issues. This last time was a should have been a simple fix. It was not. More

by jennylancaster32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for for your feedback. We regret to hear that your experience in our service department was not a more positive one. We would like more details so that we will know what to improve. A manager will be in contact with you soon.

March 30, 2024

I had the best experience at the dealership. They were prompt and very friendly. The staff took great care of my jeep. The waiting area is clean and comfortable More

by thomasmurphy0420
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

Dealership is clean and good inventory, service department is efficient and does the work as discussed. Very happy with everything. More

by sethj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us! Thank you for taking the time to write about your experience. We're looking forward to your next visit with us!

March 26, 2024

I always receive the best of care and Excellent service at Gastonia CDJR. The staff is always professional and friendly More

by Kbordnermna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Corwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalel Fykes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2024

Great service. Vehicle was completed in a great time.Service personnel Haley was very helpful More

by DANNY L FRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Mr. Fritz, thank you; we appreciate your feedback! It's great to hear that you had a great experience and Haley took good care of you! See you next time!

March 24, 2024

Michael was great to work with and he took care of all my requests all went according to plan. More

by paron18
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review for us at Gastonia Chrysler Dodge Jeep Ram. We're happy Van took good care of you! See you next time!

March 23, 2024

My service department provider was absolutely wonderful. Took care of me from start to finish. I have purchased several ram trucks over the years and serviced at the dealership. I’ve always had good experie More

by Jjmasongc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We agree, Gary is pretty awesome! it's great to hear your experience was professional and friendly! See you next time!

March 18, 2024

Very friendly and listened to what I wanted. I had extra service performed while I was there. Brake lines were flushed as part of the service. Only problem was that I received a warning light More

by clark8293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 18, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for your review! We appreciate your business! See you next time!

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