Gates GMC Nissan

Excellence in customer service Gates gets a 5 star rating from me....phenomenal customer service. I feel everyone from my salesman, the finance manager, as well as the manager were Gates gets a 5 star rating from me....phenomenal customer service. I feel everyone from my salesman, the finance manager, as well as the manager were exceptionally professional and went above and beyond my expectations. More

Customer Service was off the charts awesome!!!! All I have to say is Gates did an impeccable job when they sold me my car this past weekend. I really have to give the credit to Martin Quinones, Tom All I have to say is Gates did an impeccable job when they sold me my car this past weekend. I really have to give the credit to Martin Quinones, Tom Gates was really great as well. I normally do business with Napoli Nissan in Milford CT, but I was trying to prevent from having to drive 150 miles to and from just to buy a car. When I walked into Gates, Martin & Tom made me feel like I wasn't just a number, but as a valued customer. I am looking forward to doing business with Gates in the future. Thank you. Jessica Adams More

Rogue Nothing but honest cool people that know what they are doing. Especially paul bacon its always a pleasure going to him for help or concerns people lik Nothing but honest cool people that know what they are doing. Especially paul bacon its always a pleasure going to him for help or concerns people like him is what a car dealership should have representing them. More

repeat customers working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a p working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a pleasant one. Will recommend him and Gates to anyone. This is our 4th Nissan Sentra all of which were purchased at Gates, that alone speaks for itself. More

Sales Reb. I was treated very good by Tara. She went out of her way to find the deal that fit me the best. She will not give up looking unless you just tell her I was treated very good by Tara. She went out of her way to find the deal that fit me the best. She will not give up looking unless you just tell her you are not buying. I would send anyone to her. Thank you Tara. Jim Saitta More

Not Honest Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why because it wasn't on when I brought it in. They basically called me a liar and wanted to charge me $500 dollars to fix it!! They were working on the brakes near the ABS. My big Concern WHY IF IT WAS ON WHEN I brought it in NOBODY MENTIONED IT TO ME OR TOLD ME ABOUT IT. Service Department has gone WAY DOWN at Gates. They used to be great but not now. More

New Car buying experience The buying experience was very comfortable. The salesperson was friendly and knowledgeable. Answered any questions we had and if he did not have the The buying experience was very comfortable. The salesperson was friendly and knowledgeable. Answered any questions we had and if he did not have the answer he found out and notified us of his findings. A pleasure doing business with. More

Not your typical car dealership Pressure free atmosphere, friendly and easy going. Brian was very informative and never made you feel like you were obligated to buy. I would recommen Pressure free atmosphere, friendly and easy going. Brian was very informative and never made you feel like you were obligated to buy. I would recommend Gates. More

the people at this dealership was pleasent to work with friendly, pleasant, no pressure,or hard sell, the facility is clean and bright all tho the overhead music was a bit to loud, the sales person Paul Bac friendly, pleasant, no pressure,or hard sell, the facility is clean and bright all tho the overhead music was a bit to loud, the sales person Paul Bacon was very knowledgeable of the auto that I was looking at and was able to answer all of my questions., a good experience, More

Awesome! I would highly recommend this dealership, Gates of North Windham, to friends and family. It was such an awesome experience from start to finish....fr I would highly recommend this dealership, Gates of North Windham, to friends and family. It was such an awesome experience from start to finish....from the sales staff to the Finance Manager. They far exceeded our expectations. We will definitely lease/finance our next vehicle from them, without a doubt. More