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Gator Ford

Tampa, FL

4.1
497 Reviews

11780 Tampa Gateway Blvd.

Tampa, FL

33584

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Showing 497 reviews

February 21, 2023

Scott the assistant service manager did an unbelievable job for us on our RV. We brought it in needing 2 new tires. He got those way ahead of schedule and had them balanced and the front end aligned and More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brinkman
February 21, 2023

Very unprofessional salesman. Gave me a buyers order with a discount on the car then he found out I had a trade and how much I wanted. So he took the discount off and added it as More

by Koma3163
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ramiro Guerrero Leon, John Stevens, Tim Moylan, Tim O'Shea, Don Fisch, Tom Dossett, Justin Rook, Kelly Johnson
Feb 21, 2023 -

Koma3163 responded

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December 06, 2022

Other dealerships said that the problem with my truck would take weeks if not months but ,SCOTT was able to take care of the issue by the next day. He holds the bar standard that others can attempt to re More

by ffpoptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brinkman
August 30, 2022

Very friendly people but really disappointed by the listing price vs what they wanted for the vehicle out the door. I understand Gator Ford isn't the only dealership that does this but as a consumer it More

by robert.hunter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Rook
Aug 31, 2022 -

Gator Ford responded

Could you please inform us, of who actually was at the dealer, we have no record of Robert Hunter. It would be easier to find the problem, if we had the correct info.

April 22, 2022

I spoke to a sales person by the name of Germaine Grey because I was in the market for a new car.He was very professional he explained the process clearly and also what options I had in a detailed manner. More

by michellwedderburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germaine Grey
April 16, 2022

List price of vehicle in website was $19,800. Salesman (Matthew Reich) then tells me the “out the door price” would $27,200 due to some garbage “gator perks” which ultimately means they wash and More

by ssman187
Price
Recommend Dealer
No
Employees Worked With
Matthew Reich
Apr 16, 2022 -

Gator Ford responded

Please excuse my confusion, both the gator perks and non ford finance is listed on the website beside every vehicle. The perks is not a wash and wax, it is a value of $7400 I wish you had a much better experience, is there anything I can do to help? Michael Acord General Sales Manager

March 17, 2022

So bought a pre owned car. Spent a good amount of money for it. Clean car fax, car was great until I had to refill the washer fluid. So I had even asked the dealer ship if car More

by Screwedoncenevertwice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Rook, Mike Acord, Aaron Daley
Mar 21, 2022 -

Gator Ford responded

We are having a problem finding vehicle history on the unit, please send me the VIN number, if there are problems we want to address them.

March 02, 2022

Reached out to simply confirm availability. Had to ask three or four times for a price. Unfortunately, they had a higher price than any of the statewide available ones at other dealers. Very ol More

by Jfucci239
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Reich
December 13, 2021

What a joke of a company. Call on a Mini Cooper they have listed on multiple sites at various prices.. Listed on 3rd party sites for $15,684... On their personal site listed at $16,900.. Told they wo More

by shawncas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christon Marsh
Dec 30, 2021 -

Gator Ford responded

Shawn, we're sorry if we've disappointed you. If there's any way we can try again to find the right vehicle for you at the right price, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 08, 2021

Got My truck serviced and was in and out within an hour. Thanks DW for the quick service More

by ftwalters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DW, Justin Rook