Gaudin Ford

Treat you like Family I would highly recommend buying a car from Gaudin Ford. You get treated like family and when you go to buy see Terry Mills he made our buying experien I would highly recommend buying a car from Gaudin Ford. You get treated like family and when you go to buy see Terry Mills he made our buying experience easy and fun. Thanks again Gaudin Brian B More

Amazing customer service! Terry went above and beyond the call of duty. He is very knowledgeable, Terry gave us all of the information we needed to make a smart and informed de Terry went above and beyond the call of duty. He is very knowledgeable, Terry gave us all of the information we needed to make a smart and informed decision on our purchase. More

Purchasing my Ford Focus I came in for service on my Ford Fiesta only to realize I was over the warranty for transmission service. The sales manager, Terry Mills suggested th I came in for service on my Ford Fiesta only to realize I was over the warranty for transmission service. The sales manager, Terry Mills suggested that I consider purchasing a new vehicle and assisted me throughout the process. I was somewhat apprehensive but Mr. Mills made it easy for me. More

Excellent Customer Service They went above and beyond to help me get into a new car. They knew exactly what I wanted and made it happen as best they could. Very satisfied. They went above and beyond to help me get into a new car. They knew exactly what I wanted and made it happen as best they could. Very satisfied. More

Awesome Salesman! We have thoroughly enjoyed having Terry Mills as our salesman for many years! We trust him and are so very grateful for his patience. He made our tr We have thoroughly enjoyed having Terry Mills as our salesman for many years! We trust him and are so very grateful for his patience. He made our transition into a new truck an easier one. Thank you! More

Great experience at Gaudin Ford with Terry Mills I took my car to Gaudin Ford for an oil change and drove away with a brand new Ford Flex which I love!! The entire process was painless and a great e I took my car to Gaudin Ford for an oil change and drove away with a brand new Ford Flex which I love!! The entire process was painless and a great experience. So I will be back in 3 years. More

If you want the worst service this is the place! Good evening, I am hoping to shed some light on this business since it’s privately owned, I made an appointment on Wednesday to have my car servi Good evening, I am hoping to shed some light on this business since it’s privately owned, I made an appointment on Wednesday to have my car serviced since this is our car manufacturer. Upon the phone conversation I had with (Myra) she informed about the hours of the shuttle services which per her where 7:30, and 7:45 am . I went ahead and told her the earliest appointment they had so I could have my car finished by noon. Well once I get the the dealership the service advisor looks at my vehicle checks it for leaks or damages she then made sign a paper just that just stated body damage nothing else no leaks whatsoever. I then asked the service advisor for the shuttle that’s gonna take me home at 7:30, or 7:45 am she said oh no we “ never do thosé Times” so I had to wait for 8 am to come around upon that I was misinformed about the whole shuttle hours and pick ups! I get a call later from the advisor that my car had an oil leak great!! I asked her why?! She could not give me a straight answer at all when I questioned her about it and i told her it was never leaking when it got there. I told her not to do anything just do what it was needed to be done today Thursday. She calls me back around noon and informs me that the car was done and ready for pick up I informed I was ready to be picked up she said what? We don’t pick you up what do you mean I then told her what I was told so long story short I had to speak to the “ service manager Jazmin” she was extremely rude upon my feedback as far letting her know about the issues that I’ve had here since this was my first visit and it will be my last! She said “OKAY” not only does this “so called manager” is extremely rude does not know how to defuse an upset customer complaint since I wasn’t properly informed about their services they’re not at fault. Here I am almost being 3:30pm I was told yes and no about getting picked up this was since noon this business did not meet customer expectations or maybe they just didn’t feel like correcting their mistake at all or even tried since it’s independently owned and mangled. I was never told we do not pick up after you leave your vehicle here... ummm hello common sense put a sign up and inform people! If I would had known that the shuttle would not pick me up I would had stayed and waited there instead of being stranded. I had to call the dealership next door to them about the issue i was having to get picked up and guess what? They took care of their customer I suggest anyone that wants professionalism no headaches and good service go to Findlay Chevrolet on the 215 and rainbow, without having my car there they took care of me without asking twice I suggest this dealership takes notes and please train your employees properly! I will never come back to this place ever since my business isn’t valued here! PS: I asked to speak to the GM and I was refused that courtesy so I asked for the corp number and she said they won’t do anything it but here surely enough Ford corporate told me they couldn’t do anything since it was privately owned I guess that’s why they can do whatever they want. They left key in the ignition and it drained my battery!!! All the service managers where extremely rude laughing at me complaining not acceptable, they left my car dirty from the inside and the outside my windshield where a mess one of my headlights where damaged so I had to go to auntozone to buy a replacemt what a joke plus they never even check the tire pressure like they said they would. I wasn’t just the only one who was complaining nor upset another customer was there complaining to the manager and he just shrug his shoulders and laughed I have never experienced this type of service by far the worst let’s save our headaches and just go to a different dealership but I will be seeking legal action against this dealership since I was hanged up the phone multiple times cursed at stating “you’re never going to speak to the GM or the owner” well I’ll leave that up to my attorney with a demand latter sent out within the next days!!! More

Beautiful Experience Terry Mills made my experience fun and his team made it easy. I love my new Ford Edge. Thank you Team Gaudin C. Mann #MyFavFord Terry Mills made my experience fun and his team made it easy. I love my new Ford Edge. Thank you Team Gaudin C. Mann #MyFavFord More

Domenic Lasala I had a great experience with Gaudin Ford! Especially with sales person Domenic Masala. His kindness started out when I walked in the door and he made I had a great experience with Gaudin Ford! Especially with sales person Domenic Masala. His kindness started out when I walked in the door and he made me a latte. He never pressured me into buying on the spot, he took the time to tell me what I was qualified for and what I could afford. He made sure I got all the rebates, was able to put down the bare minimum and that I got the car I wanted. I would highly reccomend Gaudin Ford. I went to 3 other dealerships and they pressured me and wouldn't work with me, so it was good to be in a better environment where I ultimately bought my first brand new car. More

Fast and Quality Thank you for helping us purchase a new 2018 Ford Eco for our Dad! He is very satisfied, thankful and happy for the easy experience! Thank you for helping us purchase a new 2018 Ford Eco for our Dad! He is very satisfied, thankful and happy for the easy experience! More