651 Reviews of Gay Family Kia - Service Center
Truck was ready on time. Staff were friendly and helpful. Work looks good although I had to clean some glue off the paint with alcohol. Staff were friendly and helpful. Work looks good although I had to clean some glue off the paint with alcohol. More
They were Fast, they were helpful, and it was convenient! My experience was very good! My experience was very good! More
As usual, I was happy with the friendly check-in service; review of what I wanted done with my Kia; and with the finished product. Since I was waiting for my car, I was given updates on the progress made and review of what I wanted done with my Kia; and with the finished product. Since I was waiting for my car, I was given updates on the progress made and anticipated finish time, All went according to schedule and I was happy to receive my washed Kia back in the scheduled time frame. More
Very clean and helpful when it comes to the service. Quick to give you updates for your car.s Quick to give you updates for your car.s More
Took my Kia in to be diagnosed, explained the problem, and they said it was the starter. I got the starter fixed ($700 later) and the day I picked it up it did the same thing it had been doing. I’ve taken and they said it was the starter. I got the starter fixed ($700 later) and the day I picked it up it did the same thing it had been doing. I’ve taken my car here before and had no issues but this time I feel like they were just trying to get money out of me. My car is still having issues and I have no more trust for this dealership. John was the one I was in contact with. He had great communication but who ever was doing the actual work on the car, be better. More
Roy was very helpful from my first call about service and kept me updated throughout the repairs. He explained in detail all the work that had to be done and also the suggested maintenance work. He was very kept me updated throughout the repairs. He explained in detail all the work that had to be done and also the suggested maintenance work. He was very courteous and offered a ride each way. I was 100% satisfied with his and the teams service. I bought my Sorento there 4 years ago will continue to use Gay Family Kia as my dealership. Thank you! Denette Vanek More
Very good experience with the service dept, very quick process and customer service was great! process and customer service was great! More
John Bittingham is always professional and thorough with my vehicle and service. I am happy with his level of experience and communication my vehicle and service. I am happy with his level of experience and communication More
Service was quick and up to my satisfaction. Would go back in the future for any service. Would go back in the future for any service. More