Gene Latta Ford, Inc.

Took my car to Gene Latta's to fix an O2 sensor. Of course they diagnosed more than that on my car. They said I needed to replace a seal on my gas tank so I told them go ahead. Ever since then my ca Of course they diagnosed more than that on my car. They said I needed to replace a seal on my gas tank so I told them go ahead. Ever since then my car has reeked of gasoline. Master mechanics I think not. They didn't patch it properly lucky I didn't combust into flames since it's steadily leaking fuel. Wasted my money and my gas. More

Best Sales department and ABSOLUTELY THE WORST SERVICE DEPARTMENT. They trick you into buying the extended warranty telling you it covers everything except tires and brakes. When you have an issue they sa DEPARTMENT. They trick you into buying the extended warranty telling you it covers everything except tires and brakes. When you have an issue they say that’s not covered. Travis Barnhart their service manager, called me today and was absolutely rude to a customer who has bought.3 vehicles in the last few years. They told me they did service that was not done, and I questioned it More

Best sales team and worst service I have ever dealt with worst service. They talk you into an extended warranty and don’t stand behind what they tell you is covered worst service. They talk you into an extended warranty and don’t stand behind what they tell you is covered More

My husband and I had such a phenomenal experience with our salesman, Chris Fox, at Gene Latta Ford in Hanover, PA! We live about 1 hour from the dealership and it was 100% worth the drive! Chris was very our salesman, Chris Fox, at Gene Latta Ford in Hanover, PA! We live about 1 hour from the dealership and it was 100% worth the drive! Chris was very personable and professional; his knowledge about the vehicle we were interested in, and ultimately purchasing was great! It is very refreshing finding a salesman and dealership with the high level of customer service that they showed us. Chris was quick to respond to any of our questions via text and/or email. Chris helped make our car purchasing experience a painless one. We will definitely be purchasing any future vehicles from Gene Latta Ford! More

Bought new car with ease I highly recommend Gene Latta Ford, Brian &Ty have been extremely helpful, knowledgeable,very friendly with all information about my new vehicle. Grea I highly recommend Gene Latta Ford, Brian &Ty have been extremely helpful, knowledgeable,very friendly with all information about my new vehicle. Great customer service,kind, answers all questions. More

Great Experience! I was shopping for a car for the first time and Gene Latte was the first stop and was very pleased with the service and the sales people are very nice I was shopping for a car for the first time and Gene Latte was the first stop and was very pleased with the service and the sales people are very nice. I would recommend this place to a friend. More

Purchased a new car I WAS VERY IMPRESSED WITH THIS DEALERSHIP WITH THE FRIENDLYNESS OF ALL THE EMPLOYYES I WAS IN CONTACT WITH. A SPECIAL THANKS TO DUSTY FOR LOCATING ME I WAS VERY IMPRESSED WITH THIS DEALERSHIP WITH THE FRIENDLYNESS OF ALL THE EMPLOYYES I WAS IN CONTACT WITH. A SPECIAL THANKS TO DUSTY FOR LOCATING ME CAR I WANTED AND TO KEN BRITTEN FOR HIS ASSISTENCE IN PURCHASE, KEN WENT OUT OF HIS WAY TO INSURE THAT I WAS PLEASED WITH CAR, INCLUDING DEMO THE FEATURES AND OPERATIONS OF MY NEW TAURUS. More

Wonderful Experience I was in need of a new car and I had my eye on a Ford Fusion. Travis Williams was such a great help and made my first car buying experience a very exc I was in need of a new car and I had my eye on a Ford Fusion. Travis Williams was such a great help and made my first car buying experience a very exciting and pleasant one! I really loved how he was honest and straight forward and wasn't all about making a sale. He truly cares for his customers and wants to get to know them. My family has been going to Gene Latta Ford for a long time and have always enjoyed working with them! From the bottom of my heart, thank you!! More

Best experience by far! Travis and the rest of the guys at Gene Latta Ford were amazing! I have bought a few cars in the past, but this was definitely the easiest and most co Travis and the rest of the guys at Gene Latta Ford were amazing! I have bought a few cars in the past, but this was definitely the easiest and most comfortable experience. There was no pressure or any reason to feel nervous. I will recommend this place to anyone who asks and will continue to give them my business! More

Awesome Experoence I am beyond happy with my decision to purchase a Ford Escape from Gene Latta Ford. I am in love with my escape, but I am even happier with the custome I am beyond happy with my decision to purchase a Ford Escape from Gene Latta Ford. I am in love with my escape, but I am even happier with the customer service I received. Ty went above and beyond to make sure I was walking out with thd best deals, as well as taking his time to go over everything pertaining to the vehicle with me. Ty was very personable and easy to work with rather than being pushy like other dealerships. Gene Latta Ford prides themselves on taking care of their customers, and I feel like I will definitely be in good hands for as long as I have my vehicle. I would definitely choose this dealership if choosing Ford, and I would encourage you to ask for Ty Mummert. More