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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.8
862 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 862 reviews

December 05, 2025

Excellent service department! Danny does a great job of explaining service recommendations and options. Mark is one of the service department’s drivers, and he is friendly and pol More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Mark
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Dec 05, 2025 -

Gene Messer Ford of Amarillo responded

Hello Mark, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Amarillo

December 04, 2025

Danny was great and helpful from the start! the work was done in a timely manner. More

by conniecessnun5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Dec 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found Danny to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2025

Friendly people and accommodating. But, after research, cost was inflated by comparison according to internet research of the same repair in other dealerships. At least $150 higher. More

by fertseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
December 03, 2025

Huge inventory. The people here are friendly and helpful. The service dept. Is good no complaints. I would recommend it to anyone More

by Gdcoop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan and my friend Noe
Report | Print
Dec 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2025

Fast and friendly service took care of all of my needs. Definitely will be back. Noah did a great job. More

by brentabynum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Omar was friendly, very helpful and seemed like he knew what he was talking about More

by laquita5150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Based on this experience I gave Gene Messer Ford a 5. It took a couple of days to get to my vehicle but it was repaired and returned to me. The service advisor, Andrew was very helpful and kept me inform More

by Ssntalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW?
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Dec 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2025

Every person I can contact was friendly and helpful. Service was done efficiently and in a timely manner. Andrew was a great help and deserves special mention. More

by sissy7862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Levi
Report | Print
Dec 02, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to leave us a review! We are thrilled to hear that our team provided exceptional service and that Andrew stood out to you. We will make sure to pass along the kind words to him. Have a great day!

November 29, 2025

Great service delivered as promised price comparable to other service Provides. Will use again for service needs More

by brettrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
Nov 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

Danny got us checked in and kept us informed during service. Everything was profesional and completed quickly. More

by DAGhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Report | Print
Nov 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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