Gene Messer Ford of Amarillo
Amarillo, TX
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I arrived early. I was offered a ride home so the engine could cool off enough for the technition to do his work and not get injured. Repairs completed when promised. I was offered a ride home so the engine could cool off enough for the technition to do his work and not get injured. Repairs completed when promised. My pick-up was delivered to my residence as promised. The delivery texted that he had arrived; Ilooked outside and he wasn't there, I called his number and determined that he had delivered to 1002 8th Avenue instead of 1002 8th Street, When he arrived I paid the bill with check # 3832 ($761.31) and he departed my residence. I am very satisfied with this service, thank you very much. More
I’ve been going to this dealer for 9 years with carious levels of service. The current service team operates at a level higher than I’ve experienced before at this location. The service writer provided exc levels of service. The current service team operates at a level higher than I’ve experienced before at this location. The service writer provided excellent service and communication. When my vehicle was dropped off, my service writer was on the phone so another immediately intervened. When I arrived to pick it up, I was greeted immediately and asked my name. That service writer noticed my writer had another customer, got my paperwork and processed my checkout. My writer made a point to stop and thank me as I left. I briefly interacted with a couple of others who were also pleasant and helpful. I appreciate the thorough video report from the service technician. More
My sales rep was great! ! The only thing that he could have done better is not be a saints fan, definitely needs to be a Houston Texans fan. But all jokes aside he took great ! The only thing that he could have done better is not be a saints fan, definitely needs to be a Houston Texans fan. But all jokes aside he took great care of us! We really didn’t plan on buying a car, but he sold us! Great guy! More
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