Gene Messer Ford of Amarillo

Great service and sales … you can always count on Gene Messer for excellent service and fair pricing Messer for excellent service and fair pricing More

After I called they got me in the next day but did not check car till the next day and repaired the next day. So two days of a rental car was a little unexpected on top of the repair costs. Tim was very check car till the next day and repaired the next day. So two days of a rental car was a little unexpected on top of the repair costs. Tim was very helpful and called to keep me informed or sent texts. They repaired what I could afford at this time. Appreciate the time taken and being informed. Thank you for your service on my car. More

Wait was a little long but always do good work. Thank you for always giving me great service . Thank you for always giving me great service . More

I took my car to Gene Messer Ford for service. They did a thorough job and they completed it in a good time. Service department was friendly and helpful as always. Thanks They did a thorough job and they completed it in a good time. Service department was friendly and helpful as always. Thanks More

I don’t recommend this dealership to fix your car. I paid them money to only end up taking it to another dealership. They kept my car for over a week and, they had no courtesy cars, so that left me ou I paid them money to only end up taking it to another dealership. They kept my car for over a week and, they had no courtesy cars, so that left me out of pocket for a rental. The adviser was very kind. More

They were kind and very helpful. They got my part and installed it very quickly. They got my part and installed it very quickly. More

They were so helpful in getting me just what I wanted. Everyone was cordial! I can’t say enough about the great service I received! Everyone was cordial! I can’t say enough about the great service I received! More

Sales staff good, Jeremy at the repair-shop got me in early but wouldn’t fix the driver and passenger door, he showed me what to do. He manhandled when he diagnosed it and that made it worse. They will early but wouldn’t fix the driver and passenger door, he showed me what to do. He manhandled when he diagnosed it and that made it worse. They will not schedule repairs, they want you to leave it for a minimum of four to five days. Very unorganized with paperwork, polite but do not communicate well. I do appreciate them getting me in early, very nice. I bought this vehicle in January and they should schedule repairs when they are almost positive what the issue is. Mine was an air conditioner code problem and an hour or two repair. I now have to bring it back in for the door issue, I dread calling even though it is an easy fix which could have been done when they were fixing the air. Thanks and please call me, I would like to discuss with the shop management. Sincerely, Currie Smith More