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Gene Messer Ford of Amarillo

Amarillo, TX

4.8
761 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 761 reviews

March 05, 2024

Very prompt service wonderful people and caring people. I love this dealership. I feel like they are part of my family. More

by Paulette Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daimian
Mar 08, 2024 -

Gene Messer Ford of Amarillo responded

We're thrilled to hear that you feel a strong connection with our dealership and consider us a part of your family. Providing prompt and caring service is our priority, and we appreciate your positive feedback. Thank you for being a valued part of our automotive family!

March 05, 2024

Everything was awesome! Time of service, attitude, and just an overall great experience. Will definitely come back. More

by Pudgeyreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 08, 2024 -

Gene Messer Ford of Amarillo responded

We're thrilled to hear that you had an awesome experience! Thank you for taking the time to share your positive feedback. We look forward to serving you again, and thank you for choosing us for your automotive needs! Safe travels!

March 04, 2024

These guys are great. We were on a cross country trip from Arizona to Ohio on a Saturday morning when our 2019 Expedition developed a a cooling problem. We called the clos More

by Jwaldick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Jeremy, Entire mechanics and service team
Mar 08, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear that the team at Gene Messer Ford Amarillo provided exceptional service during your cross-country trip. It's great that we were able to quickly diagnose and address the issue with your 2019 Expedition, especially considering the urgency of your situation. Going above and beyond to ensure your comfort and offering complimentary refreshments reflects our dedication to customer satisfaction. We're glad you made it home safely, and we appreciate your kind words. Safe travels in the future, and thank you for choosing Gene Messer Ford Amarillo!

March 02, 2024

Very pleased with the purchase of my vehicle from Josh and always taking care of me during repairs to car. Also the service department for repairing my car and keeping me posted during repairs. I always More

by Jeanette Judd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Leathers, Danny in Service Department
Mar 10, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive experiences with both the purchase process from Josh and the service department at Gene Messer Ford Amarillo. It's great to know that you've consistently received excellent care during repairs and that you appreciate the service provided by our team. Thank you for choosing Gene Messer Ford Amarillo, and we look forward to assisting you in the future. Safe travels!

March 02, 2024

They helped us with what we were looking for and didn’t try and talk us into something different. Found us a truck, made a fair deal and communicated well. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 10, 2024 -

Gene Messer Ford of Amarillo responded

We're pleased to hear that our team at Gene Messer Ford Amarillo assisted you in finding the truck you were looking for, made a fair deal, and communicated effectively. Providing a positive and transparent experience is our goal, and we're glad to have met your expectations. Thank you for choosing Gene Messer Ford Amarillo, and we appreciate your business!

March 02, 2024

Online shopping was a breeze, sales associate Jimmy was polite and no pushy sales tactics. Trading vehicle value was impressive compared to online trade in quotes. Was treated with respect and felt very v More

by dawnehler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Mar 07, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive online shopping experience and the respectful and valued treatment you received from our sales associate, Jimmy! It's great that the trade-in value for your vehicle exceeded expectations. Thank you for choosing us, and we appreciate your kind words!

March 02, 2024

Gene Messer Ford is very customer focused and friendly. I have no complaints whatsoever about anything! More

by Pat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobil unit was great
Mar 06, 2024 -

Gene Messer Ford of Amarillo responded

That's fantastic to hear! It's great to know that you had a positive and customer-focused experience with Gene Messer Ford Amarillo. Customer feedback is valuable, and it can be helpful for others looking for a similar experience.

March 01, 2024

JC and the team do a great job and keep my cars in top shape. Thanks guys!! More

by DNLoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're thrilled to hear that JC and the team do a great job keeping your cars in top shape. Thank you for your positive feedback! We appreciate your business and look forward to continuing to provide excellent service for your vehicles.

March 01, 2024

Went in for a normal service of oil change and the service crew did everything above and beyond what I needed. The service manager was great and told me everything that was needed and done. Thanks aga More

by rkboosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're pleased to hear that your experience with the service crew went above and beyond your expectations during a routine oil change. It's great that the service manager provided clear communication about what was needed and done. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

I will do business there i had a good sales person I would recommend them More

by jackgoswick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Smith
Mar 13, 2024 -

Gene Messer Ford of Amarillo responded

We're glad to hear that you had a positive experience with a good salesperson, and we appreciate your recommendation. Thank you for considering doing business with us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

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