
Gene Messer Hyundai
Lubbock, TX
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Gene Messer Hyundai does an exemplary job. They are most courteous, honest and sincere upfront employees who will go out of their way for anyone.. They are most courteous, honest and sincere upfront employees who will go out of their way for anyone.. More
We recently bought a Dark Blue Hyundai Sonata L that had hail damage. The hail damage was covered by dust and we underestimated the extent of the damage and took the hail discount. The Hyundai dealer amaze hail damage. The hail damage was covered by dust and we underestimated the extent of the damage and took the hail discount. The Hyundai dealer amazed us. They repaired the damage without charge. We are very pleased with the results. Thanks to the staff of Gene Messer Hyundai. More
I recently had my car serviced here and was really impressed! The customer service was excellent everyone was friendly, helpful, and professional. They were fast, efficient, and made the whole process impressed! The customer service was excellent everyone was friendly, helpful, and professional. They were fast, efficient, and made the whole process easy and stress-free. I highly recommend coming here if you’re looking for great service and a team that really takes care of you! More
I have had a positive experience at this dealership and with this service department in the past, but on 6/25 I had a negative service experience. I waited more than 3 hours for a scheduled oil change, I with this service department in the past, but on 6/25 I had a negative service experience. I waited more than 3 hours for a scheduled oil change, I did not receive updates, and my multi-point inspection stated that everything on the vehicle passed when I know there were issues (ie. the windshield wipers should have failed). I do not have the confidence or piece of mind that my vehicle was properly inspected. More