Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
276 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

Directions

By Type

Showing 276 reviews

April 02, 2024

Friendly employees and reliable service providers. Always take care of my car and suggest requiring services. More

by rajasekharsamudrala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Apr 04, 2024 -

Gene Messer Hyundai responded

We're delighted to hear that you've had such positive experiences with our dealership! We appreciate your trust in us and look forward to continuing to serve you!

Helpful
March 30, 2024

Pleasant employees. I feel secure with my repairs and regular maintenance. I am happy to recommend their autos and their service. More

by SHN2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Apr 04, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Genaro in sales and the service department are excellent. Great working with them both on multiple occasions More

by jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fauley
Report | Print
Apr 03, 2024 -

Gene Messer Hyundai responded

That's fantastic to hear! We're delighted that Genaro in sales and our service department provided you with excellent service on multiple occasions. We appreciate your feedback and look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us!

Helpful
March 28, 2024

Matthew was a great help with figuring out what my car needed. Ian took a video showing the filters and gave good recommendations. It takes a lot longer than a typical lube place to bring my car here for More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Ian
Report | Print
Apr 04, 2024 -

Gene Messer Hyundai responded

It's wonderful to hear that Matthew and Ian provided you with a great experience at the dealership. We're glad they were able to assist you with your car's needs and provide valuable recommendations. Thank you for choosing us for your oil change, and we appreciate your feedback about our pricing.

Helpful
March 27, 2024

they were so helpful! dean miller was EXTREMELY HELPFUL and got me in exactly what i wanted ! love my new car! More

by Britt_salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Miller
Report | Print
Apr 03, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 18, 2024

I was impressed and happy. The normal thing is you’re just another customer. But I was treated like it mattered. Like Hyundai believes I matter. More

by tolonendr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bownds
Report | Print
Mar 21, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a happy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 16, 2024

Great experience buying my first car! Hank was great as our salesman! Very friendly and helpful. More

by Karime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank, Ivan
Report | Print
Mar 19, 2024 -

Gene Messer Hyundai responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

Helpful
March 10, 2024

Once they get this mess cleaned up things should run smooth. Hopefully sometime next month. More

by gdmoe21067
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 13, 2024 -

Gene Messer Hyundai responded

We appreciate your understanding. We're here to help and ensure your future experiences are smooth and satisfactory. Thank you for your patience and feedback.

Helpful
March 02, 2024

My vehicle was serviced in a timely manner. I received a ride home when my car was dropped off and picked up when my car was ready. More

by leftie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Mar 08, 2024 -

Gene Messer Hyundai responded

We're pleased to hear that your vehicle was serviced in a timely manner and that you experienced convenient transportation arrangements with a ride home and pick-up when your car was ready. Thank you for choosing our service, and we look forward to assisting you with any future automotive needs. Safe travels!

Helpful
March 01, 2024

Very professional. Definitely would recommend to a friend. Nice selection of vehicles. Salesman was knowledgeable of vehicle I was interested in. More

by cmkklawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cantu
Report | Print
Mar 03, 2024 -

Gene Messer Hyundai responded

We're pleased to hear that you had a very professional experience, and we appreciate your recommendation to a friend. It's great that you found a nice selection of vehicles and that the salesman was knowledgeable about the one you were interested in. We value your business and look forward to serving you again in the future!

Helpful
1
2
3
...
28