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Genesis Santa Monica
Santa Monica, CA
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Latest Reviews
December 24, 2025
A Tale of Two Dealerships: Why Genesis of Santa Monica
Fails, and Genesis of Ontario Shines:
My recent experience with Genesis dealerships has been a stark lesson in customer service and financial integr
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by Benjamin
Employees Worked With
Jake Weber
July 10, 2025
I leased my GV70 EV there.
Over the time it took to locate the vehicle I wanted, I worked with 3 different salesmen because 2 of the 3 left the dealership. As a result, I had
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by Rob S
Employees Worked With
Melvin Hayes among several others who left the dealership during the process.
July 10, 2025
I love my Genesis GV70 EV, but the service department at
Santa Monica Genesis is wildly inconsistent in quality and customer service. It is a nightmare trying to call them. Most of the calls go unanswered
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by Rob S
Employees Worked With
Victor and Gaston were terrific. Everyone else was terrible.
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