All Salespeople
Sales Department
Genesis Santa Monica
Santa Monica, CA
150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 05, 2024
I’ve experienced extremely slow service from Genesis
Santa Monica. Took close to 6 weeks to get them to complete DMV paperwork so I could get registered and a license plate. Extremely frustrating with n
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by Lee from OP
Employees Worked With
Ellisa Allen, Jake Weber
September 25, 2023
Genesis Santa Monica has the worst customer service of
any car dealership. Been trying to get them to complete DMV paperwork so I can get pink slip and license plate. After countless calls and emails no o
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by Steve
Employees Worked With
Tammy Weaver
June 25, 2023
This was by far the worst car-buying experience in my
life. Everything that could be screwed up was screwed up. It's been two months and I still do not have what is needed to register the vehicle. We had
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by KKMeyer
Employees Worked With
Jaime Torres