Genesis of Denville

What a messy and poorly run establishment. Here’s the rundown. 5:30pm We called ahead and reserved a time to check out Genesis, for the first time. 6:00pm Upon arrival, we checked in a Here’s the rundown. 5:30pm We called ahead and reserved a time to check out Genesis, for the first time. 6:00pm Upon arrival, we checked in and let them know the 3 models of interest (3 is important here). Waited too long for the salesman to bring the first vehicle, only to come back empty handed. 6:30pm He then asked us to walk to the car, which he could not remove because it was wedged between other cars for which he didn’t have keys. We asked about the other models of interest but he said they were parked in lot 15 min away and he couldn’t show them. The manager actually greeted us upon arrival, apparently unaware that there were no cars available to show, and then had no answer for why we wasted our time when we could easily have been notified at multiple steps along the way that there were no vehicles for test drives. We went to North Plainfield instead for a much better experience all around. Please spare yourself the trip to this disorganized mess and find a better dealer because the cars are actually really nice and well made (once you have the opportunity to actually drive one.) More

The Service Department at Genesis of Denville is the best in north Jersey thanks to their employees, in particular Courtney Best as my service adviser. After a perplexing oil leak and experience I called Ge in north Jersey thanks to their employees, in particular Courtney Best as my service adviser. After a perplexing oil leak and experience I called Genesis of Denville Service and Courtney Best. Courtney is knowledgeable, professional and treats the customer with respect. Her communication and follow up skills make it a pleasure to do business with Towne Genesis. The car was repaired honestly and fairly. The leak had to do with the oil filter. Courtney is an asset to the Genesis brand. Kathleen Donnelly More

I went to test drive a G70. After waiting an extended time for the salesman, I was told that I could not test drive it because every G70 was blocked by another car with a dead After waiting an extended time for the salesman, I was told that I could not test drive it because every G70 was blocked by another car with a dead battery. Visiting there was a complete waste of time. More

This is my second car purchased from this dealership. Every time it was a very good experience. Everything was done very professionally by Ubaldo. Every time it was a very good experience. Everything was done very professionally by Ubaldo. More

I purchased my 2020 G70 from Genesis of Denville two years ago and had a great experience. To date I have been taking my car back for service, today was my last complimentary service as my car has reac years ago and had a great experience. To date I have been taking my car back for service, today was my last complimentary service as my car has reached 36k miles. Courtney Best made every effort to have everything done while it was still covered by the Genesis complimentary service, she was extremely helpful and had always been. She always makes me feel welcome at the dealer and informed on the status of my vehicle. Thank you, Courtney, your level of service is fantastic! Thank you! Gabe More