Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Edmond
Oklahoma City, OK
135 Reviews
Genesis of Edmond located in Edmond, Oklahoma, specializes in all Genesis models. We are proud to say we are Oklahoma owned and that we work with those in the Edmond community, as well as our twin store in Tulsa. The auto brand Genesis is breaking the rules of the modern car game by launching a world-class lineup of luxury vehicles and we are honored to be bringing this innovative brand to Tulsa, Edmond, and surrounding areas. With each new model that Genesis releases, we get a wave of added muscle, agility, style, technology, and of course, luxury.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 135 reviews
February 22, 2026
Raquel was super friendly, listen to our needs, concerns, and was very helpful. The finance lady was very efficient, thorough, and kind. These two ladies were a great pleasure to work with. and was very helpful. The finance lady was very efficient, thorough, and kind. These two ladies were a great pleasure to work with. More
by TateBarbaraBrown
February 20, 2026
Great customer service and the staff is friendly. I would recommend them to others. Awesome dealership I would recommend them to others. Awesome dealership More
by rda469
Verified CustomerFebruary 18, 2026
BUYER BEWARE - Paperwork wrong on 4 occasions, cash back on trade in that was $23K + was not delivered for 5 months, paperwork, title was also not delivered for 5 months. Promise resolution on several occas on trade in that was $23K + was not delivered for 5 months, paperwork, title was also not delivered for 5 months. Promise resolution on several occasions. In 45 years of owning a car this was the absolute worst experience while spending $150K on 2 vehicles. GM (LUKE) refused to meet me, Sale Manager (Matt) promised everything and never followed thru, Ben Elliot (?) tired to fix things on their behalf to cover their gross negligence instead of trying to make a customer happy. Nothing against the Genesis Brand. However, this dealership forgot the the #1 in doing business.... Be honest, deliver what you promise and take care of your customer. Genesis LOST a frequent buying customer based on the experience. More
by brian_jamison
February 14, 2026
Great experience. They treated us well and let us take our time with looking at the vehicle as well as with the negotiation. They treated us well and let us take our time with looking at the vehicle as well as with the negotiation. More
by bravo_charlie
February 13, 2026
Extremely Disorganized Experience – Buyer Beware The Genesis vehicle itself is excellent. Unfortunately, my experience with Genesis of Edmond was one of the most frustrating dealership transactions I ha Genesis vehicle itself is excellent. Unfortunately, my experience with Genesis of Edmond was one of the most frustrating dealership transactions I have ever had. Major issues included: • Being required to return to the dealership FOUR separate times to complete paperwork that should have been handled correctly the first time. • Delays and confusion surrounding my trade-in funds, despite repeated assurances that payment was being processed. • Receiving calls stating I had late payments — without ever being provided an account number, lender information, invoice, or instructions on where to send payments. • Hours spent attempting to get clear answers and resolution, with little proactive follow-up from the dealership. Being told you are late on payments when you were never given account information is unacceptable. The lack of organization and communication created unnecessary stress and financial confusion. The vehicle itself deserves praise. The dealership’s administrative handling does not. If you choose to purchase from Genesis of Edmond, confirm all lender details, trade-in documentation, and payment instructions before leaving the dealership. Buyers should expect professionalism and accountability — especially at a luxury price point. More
by b.jamison1065
February 13, 2026
Raj did a great job helping me get my vehicle delivered, and always kept in touch with me over these last few months. and always kept in touch with me over these last few months. More
by thetexasrock77
February 11, 2026
The process at Genesis of Edmond was incredibly painless and joyful, which are uncommon words used in purchasing a car. Kevin Epperson is a beacon of light and joy and grateful for his support, calm demeano and joyful, which are uncommon words used in purchasing a car. Kevin Epperson is a beacon of light and joy and grateful for his support, calm demeanor, and kindness. Highly recommend Kevin, Genesis of Edmond, and the Genesis family! More
by christopher50
February 10, 2026
The service was extremely friendly and very prompt! They also explained everything kindly. The lounge was comfortable and clean. They also explained everything kindly. The lounge was comfortable and clean. More
by youyou0915
Employees Worked With
February 10, 2026
Nothing to add, but this process is not necessary. A simple up, down, or average is all needed because it would provide a better and more honest rating. By the way, the service is up. A simple up, down, or average is all needed because it would provide a better and more honest rating. By the way, the service is up. More
by rdalevaughn
Employees Worked With
February 06, 2026
Very unresponsive. Process took way too long. Still don’t have a front license plate holder that they promised Process took way too long. Still don’t have a front license plate holder that they promised More
by BELLATORBARRY
