Genesis of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sales Mgr and sales associate Crystal Krukowski were extremely professional and easy to deal with. I felt I was treated fairly and the car deal I felt was fair as well. extremely professional and easy to deal with. I felt I was treated fairly and the car deal I felt was fair as well. More
Came in without appointment and they took me right away, resolved my issue and left within a couple of hours. Very happy!! resolved my issue and left within a couple of hours. Very happy!! More
Very professional experience and communication was excellent. And the TV was a nice bonus…. GV80 is an incredible vehicle excellent. And the TV was a nice bonus…. GV80 is an incredible vehicle More
HE MADE FOR A SMOOTH TRANSACTION AND LIKED HIS PERSONALITY. WOULD BUY FROM HIM AGAIN. PERSONALITY. WOULD BUY FROM HIM AGAIN. More
Mike Colgan was great. Helped us find exactly what we wanted. He went the extra mile found a car brought in on trade that wasn’t advertised yet. He slowly looked through th Helped us find exactly what we wanted. He went the extra mile found a car brought in on trade that wasn’t advertised yet. He slowly looked through the carfax with us, instead of flipping through it to hide things like other dealers in area did. Mike was top notch and I’d highly reccomend him and Hyundai of Naples. The whole staff made us feel comfortable and happy!!! More
Rob Reilly did a great job of service and explaining the new vehicle. We have used this dealership before and have appreciated the outstanding customer service. new vehicle. We have used this dealership before and have appreciated the outstanding customer service. More
Your motivated staff makes me feel like a customer. Plus service conduits Michael Pino stayed focused adding his personal involvement throughout the process. Plus service conduits Michael Pino stayed focused adding his personal involvement throughout the process. More
I apparently entered the wrong service door (no signage indicating Hyundai vs Genesis). I waited in the wrong line (again no signage indicating Hyundai vs Genesis). When it was finally my turn I was refe indicating Hyundai vs Genesis). I waited in the wrong line (again no signage indicating Hyundai vs Genesis). When it was finally my turn I was referred to a different counter and a brand new line to wait in. I was told on the phone that my service would be 1.5 hrs but at the counter I was asked to pick up my car the following day. They did accommodate me when I said that would not work. They did not have a car for me to use for the 2 hours it would take (they never do) so they arranged for an Uber. At pick up I was told everything was taken care of, but as I was reading my paperwork I noticed that the part that was to be replaced (the whole point of my visit) would need to be ordered and I would need to return. This was for a recall replacement of a part so why they didn't have the part, I don't know. More
Mike was unbelievable. He’s the best sales person I’ve ever encountered. I would recommend him for your next auto buying experience. He’s the best sales person I’ve ever encountered. I would recommend him for your next auto buying experience. More



