Genesis of Naples

I was able to get my appointment and vehicle serviced in the same week. Upon my arrival, the vehicle was signed in to be serviced and I was asked if I had any add concerns. I waited in the lobby about 30-40 the same week. Upon my arrival, the vehicle was signed in to be serviced and I was asked if I had any add concerns. I waited in the lobby about 30-40 mins and was summoned once done, More

This service center has always been prompt and accomplishes the service in the time they say it will be done. accomplishes the service in the time they say it will be done. More

The service I received was excellent from both service and sales Representatives. They all went above and beyond to assist me and ultimately I purchased another Genesis GV70. and sales Representatives. They all went above and beyond to assist me and ultimately I purchased another Genesis GV70. More

This dealership treats it's customers very well. The use of loaner vehicles is much appreciated. The use of loaner vehicles is much appreciated. More

Did everything I asked of them . Peter was vey helpful , xxx was gentleman bringing me loamer Peter was vey helpful , xxx was gentleman bringing me loamer More

Our transaction was smooth and relatively quick. Our salesman, Dean, and finance person, Morgan, were both knowledgeable and efficient. Like most people, we feel buying a new/used car is never an ev Our salesman, Dean, and finance person, Morgan, were both knowledgeable and efficient. Like most people, we feel buying a new/used car is never an event worth looking forward to. Dean was attentive and made it the best experience possible. Thank you. More

Purchased my GV80 here. Sales Exec missed the recall but made special arrangements to get me in for service. Service leader was super friendly and organized and had a goal o Sales Exec missed the recall but made special arrangements to get me in for service. Service leader was super friendly and organized and had a goal of getting me and out quickly! More

Ever since the remodel the system of repair has been terrible. A few months ago you" lost" my car in the system for 2 weeks without working on it. Last week you said you fixed the AC and within 30 minut terrible. A few months ago you" lost" my car in the system for 2 weeks without working on it. Last week you said you fixed the AC and within 30 minutes of driving it off the lot It wasn't working again. It is such a shame because the first couple of years you guys were great with service for my g90. I always had a dedicated service rep I knew him and he was accessible. Now it is impossible to get anyone on the phone no one responds to text emails or voice messages. I love the Genesis car but I will not buy another one because of dealing with your service department More

Service was quick and professional. Mike was excellent. The loaner car was very new and comfortable Mike was excellent. The loaner car was very new and comfortable More

I have been using this dealership for 7 years since I moved to Naples Florida. I bought a Hyundai Palisade and was so pleased with the car and their service I bought a Genesis GV80. I continue to use the moved to Naples Florida. I bought a Hyundai Palisade and was so pleased with the car and their service I bought a Genesis GV80. I continue to use them because of the friendly people and excellent service that I can trust. I wouldn’t go anywhere else. Thank you both, Tamiami Hyundai and Genesis of Naples. More