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Genesis of Naples

Naples, FL

Overview
Reviews
4.6
87 Reviews
Call Dealership (239) 325-1999

6780 Airport Rd N

Naples, FL

34109

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Showing 87 reviews

March 01, 2024

Turned in my ‘21 leased G 70. Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial More

by jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Report | Print
Mar 04, 2024 -

Genesis of Naples responded

We're glad to know you had a positive experience with our team at Genesis of Naples. We strive for efficiency and attentiveness in all we do, so it's great that this was reflected during your visit. Your feedback about the leasing process is noted - thank you for sharing. I'd like to step in and learn more about what happened so that we can improve moving forward. If you are willing, please give me a call when you are available. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

Helpful
February 14, 2024

Very honest and up front dealership. Would recommend them to anyone interested in purchasing a Genesis. More

by JeffD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scotty Hickman
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Feb 14, 2024 -

Genesis of Naples responded

Jeff, we appreciate your recommendation and kind words about Genesis of Naples. We're glad you found our team to be honest and upfront!

Helpful
February 14, 2024

Javier did a great job. He’s very personable. I would recommend Genesis of naples More

by Spiraino5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Feb 14, 2024 -

Genesis of Naples responded

We really appreciate you taking the time to leave Javier and Genesis of Naples this awesome review, thank you!

Helpful
February 14, 2024

Very professional experience, they were ready for me so no waiting, exceptional waiting area. Highly recommend More

by ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Feb 15, 2024 -

Genesis of Naples responded

We're glad to know you had a professional and efficient experience at Genesis of Naples. Thanks for recommending us, we appreciate it!

Helpful
February 04, 2024

Jason is the best car sales person we’ve ever encountered in 30 years of buying cars. We would highly recommend him to anyone. He is knowledgeable, patient and thorough. And a great sense of humor! Craig More

by Ctpnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Report | Print
Feb 05, 2024 -

Genesis of Naples responded

Hi Craig & Sharon! We're delighted to know that Jason provided you with the best car-buying experience! His knowledge, patience, and humor are indeed some of his many great qualities. Thanks for recommending us at Genesis of Naples, we appreciate it!

Helpful
February 03, 2024

As always, Carlos provided exceptional and timely service and introduced me to Arli who also provided friendly and timely service. More

by jwssemler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Carabello, Arlington Fritz
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Feb 05, 2024 -

Genesis of Naples responded

Thanks for the shout-out! We're glad to know Carlos and Arli provided you with exceptional service at Genesis of Naples. Looking forward to your next visit!

Helpful
February 02, 2024

Customer service is amazing, service advisor takes the time to explain all in detail, I am very happy with the service. More

by R_arango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki, Michelle Leon
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Feb 02, 2024 -

Genesis of Naples responded

We're delighted to know you had a great experience with our service advisor at Genesis of Naples. We always aim for transparency and thorough explanations! Thanks for your feedback.

Helpful
January 24, 2024

No pressure made it easy to find the car I wanted, rather then the car they wanted to sell me. More

by Yaoku2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Jiras, Michelle Leon
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Jan 24, 2024 -

Genesis of Naples responded

Congratulations on your new car! The Genesis of Naples team is so glad that you enjoyed your buying experience. Thank you for your business and five-star review!

Helpful
January 20, 2024

Great service. Everyone was friendly and helpful. They took care of me right away. Very pleased. More

by Mswerner123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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Jan 22, 2024 -

Genesis of Naples responded

Thank you for the review! We hope to see you again at Genesis of Naples. Safe travels!

Helpful
December 16, 2023

Very friendly, very efficient The young man who was the representative was there to please More

by davidrogers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Report | Print
Dec 18, 2023 -

Genesis of Naples responded

David, thanks so much for the five-star review! We are happy to hear the Genesis of Naples team was friendly and efficient. Until next time!

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