Genesis of Northwest San Antonio - Service Center
Boerne, TX
115 Reviews of Genesis of Northwest San Antonio - Service Center
Excellent customer service. You can tell they really care about the customer and performing at an exceptional standard. You can tell they really care about the customer and performing at an exceptional standard. More
JC as a service advisor was great! He kept me up to date with the progress of my car. Tim (detailer in waiting) was very nice. Very personable, easy to talk with and really went abov He kept me up to date with the progress of my car. Tim (detailer in waiting) was very nice. Very personable, easy to talk with and really went above and beyond to make sure my experience was the best. I was there 4 hours and Tim ,JC and Danny helped the time go a bit faster More
I had a great experience at the dealership! Jerry was super helpful and professional when fixing my car. He took the time to explain everything that needed to be done and patiently answered all Jerry was super helpful and professional when fixing my car. He took the time to explain everything that needed to be done and patiently answered all my questions. The dealership itself was spotless, and the waiting area was top-notch - clean and very welcoming. I highly recommend their service! More
New state of the art facility. Friendly professional people. A question arose as to proper oil for my vehicle but I was assured that service department knows best. We'll see! Highl Friendly professional people. A question arose as to proper oil for my vehicle but I was assured that service department knows best. We'll see! Highly recommend this dealership. Well done! More
This dealership was very helpful, I bought my car in a different state prior to moving here to Texas and they made sure I was able to get my free servicing. This has probably been the best/smoothest exper different state prior to moving here to Texas and they made sure I was able to get my free servicing. This has probably been the best/smoothest experience I’ve had with any dealership. More
2024 GV80 (2 months old) would not start 3 times, needed new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is wel new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is well documented on internet. You can be stranded at any time, anywhere!! More