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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.5
132 Reviews

132 Reviews of Genesis of Northwest San Antonio - Service Center

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June 06, 2024

JC was amazing, he kept us informed at every step of the process. Took care of our vehicle like it was his own. 10 out of 10 More

by SPRING1998V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
June 04, 2024

Might be a duplicate but this is a great Genesis dealer! ! Separating from Hyundai dealers has created a different feel. Beautiful facility and very nice folks. More

by CAP10JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
June 03, 2024

Service department did everything to make sure the process was quick and painless. JC kept me updated and answered all of my questions. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Santibanez
June 01, 2024

Nicest dealership I've ever stepped foot in. Absolutely beautiful building and layout. Jerry Williams is a fantastic service advisor. Keep that guy around!! More

by adam.phillipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
May 31, 2024

Both the service manager, Jerry, and the driver that took my car for service, Nate, were professional and courteous. The process was painless. I'd give higher than 5 stars if I could. More

by dane.hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams, Nate
May 30, 2024

It’s about time there’s a decent dealership somewhere in central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service More

by RON@LOSLOZANOS.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
May 29, 2024

Jerry Williams provided outstanding service and is an excellent ambassador for the Genesis brand. Thank you! More

by DAVID.GARCIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams and everybody I came in contact with
May 25, 2024

Very kind, straight to the point and took care of me where it wasn’t of any inconvenience to me, great service. More

by Douglasdea553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
May 23, 2024

I always get great service here. Everyone is always nice and take care of any questions i have. More

by ALANRHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
May 23, 2024

Now that they've split from their Hyundai facility, they seem to have arrived at a true luxury brand experience. More

by The Hueg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santibanez
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