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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
60 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 60 reviews

May 01, 2024

Eric was very helpful! Quick, efficient, and friendly. Thank you for the great service as always! More

by Sandra B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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May 03, 2024 -

Genesis of Southwest Houston responded

We're thrilled to hear about your positive experience and the helpful assistance provided by Eric. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 01, 2024

The dealership customer service is excellent. The building is absolutely beautiful and so clean. The waiting area is so nice with good refresher and snacks. Valet service is excellent. More

by imcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Munnilal
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May 04, 2024 -

Genesis of Southwest Houston responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
April 30, 2024

Ok easy to deal with not much time involved responds quickly to difficult questions well More

by Jf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny simmons
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May 02, 2024 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 29, 2024

Fabulous customer service! Beautiful new building with lots of sitting areas including, snacks and beverages. More

by kellymccarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Skyla
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May 01, 2024 -

Genesis of Southwest Houston responded

We are thrilled to hear that you had a fabulous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Congratulations on the new space, it’s amazing! It matches the amazing service that I have received since purchasing my G70 in 21. More

by a.singapore96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 30, 2024 -

Genesis of Southwest Houston responded

Thank you so much for your kind words and congratulations! We're thrilled that you find our new space amazing and that it matches the level of service you've experienced since purchasing your G70 in '21. Providing excellent service is always our priority, and we're glad to hear that we've met your expectations. We're here to make your experience exceptional!

Helpful
April 23, 2024

I can’t say enough good things about my experience in buy a new car. Every step of the way was a pleasure from my salesman Kenny who was very attentive, friendly, and knowledgeable. To the financing with Bri More

by msweetman75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Kenny, finance Brian, and GM Justin
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Apr 25, 2024 -

Genesis of Southwest Houston responded

Thank you so much for your glowing review of your experience purchasing a new car at Genesis of Southwest Houston! We're thrilled to hear that Kenny, Brian, and Justin provided you with attentive, friendly, and knowledgeable service throughout the entire process. Our team takes great pride in ensuring every step is a pleasure for our customers, and it's wonderful to know that we succeeded in making you feel like family from the moment you contacted us. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs.

Helpful
April 16, 2024

Shopping at Genesis of Southwest Houston was a pleasure. Our salesperson Trey was very informative and took time to explain the features in detail. It was a very seamless process and everyone we encountered More

by satisfied buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey
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Apr 19, 2024 -

Genesis of Southwest Houston responded

Congratulations on your new vehicle! We are thrilled that Trey provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
April 07, 2024

First of all the new facility is amazing. The manager was very honest and accomodating to my wife and I. I even stopped and looked at the newer g70’s. Most likely my next purchase. Cust More

by Tikodavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager(can’t remember his name)
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Apr 11, 2024 -

Genesis of Southwest Houston responded

We're thrilled to hear that you had such a positive experience at Sterling McCall Genesis! Our new facility, along with our dedicated team members, strives to provide excellent service and ensure our customers feel valued and well taken care of. It's great to know that you're considering the G70 for your next purchase; it's a fantastic choice!

Helpful
April 02, 2024

Friendly helpful and Farron Geiger did a good job working on getting my car this is the second car I bought there More

by richard.andrassy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Farron Geiger
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Apr 05, 2024 -

Genesis of Southwest Houston responded

We're glad to hear that Farron and our team were able to provide you with a positive experience! Thank you for choosing us for the second time. We appreciate your continued support and look forward to serving you in the future!

Helpful
March 21, 2024

Salesman was really helpful and friendly. He was very accommodating and knowledgeable. I would highly recommend More

by Hey hey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Rogers
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Mar 22, 2024 -

Genesis of Southwest Houston responded

Salesman was really helpful and friendly. He was very accommodating and knowledgeable. I would highly recommend

Helpful
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