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Gerald Ford of North Aurora

North Aurora, IL

4.8
196 Reviews

208 Hansen Blvd

North Aurora, IL

60542

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196 Reviews of Gerald Ford of North Aurora

December 15, 2025

They are convenient and thorough with their work. They are flexible and communicate well with the customer More

by bss0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald
Dec 15, 2025 -

Gerald Ford of North Aurora responded

Thank you for your positive feedback! I'm happy to hear that you found us convenient and thorough in our work. We strive for flexibility and clear communication, and it’s great to know you appreciated those aspects. We look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

December 15, 2025

I pick up my new Bronco Sport Wednesday. Based upon my experience so far I am sure it will be a great experience. My sales guy is super professional for being such a young guy. Daniel Mer More

by Fred M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Merlot
Dec 16, 2025 -

Gerald Ford of North Aurora responded

Thank you, Fred! I appreciate you taking the time to share your positive experience with us. It's fantastic to hear that you’re excited about picking up your new Ford Bronco Sport, and I'm glad to hear that Daniel provided you with such professional service. We look forward to seeing you again soon and hope you enjoy your new vehicle! Thank you for choosing Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

December 11, 2025

I love coming here everyone is great and the they communicate through text or phone is great for vehicle updates. More

by dray260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar,, Alex
Dec 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your great feedback! I'm happy to hear that you enjoy your visits to Gerald Ford and appreciate our communication methods for vehicle updates. Our team is always here to assist you, so we look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

December 08, 2025

Service was fast, vehicle was ready when promised and prices were affordable. Will return for future services. More

by billy1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Nevarez
Dec 08, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Billy! I am happy to hear that you found our service fast and our prices affordable. It's fantastic that your vehicle was ready when promised. We look forward to welcoming you back for your future service needs at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

December 04, 2025

These guys were great, They were very helpful, I would highly recommended them. Have you driven a ford….LATELY? More

by 150R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Dec 04, 2025 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I'm thrilled to hear that you found our team helpful and that you would recommend us. We appreciate your support! Sincerely, Tom Kastrati General Manager Gerald Ford

November 26, 2025

Very friendly and informative the dealer ship is clean and comfortable to be at and I didn’t wait to long for the service to be completed More

by ghoff57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Nov 26, 2025 -

Gerald Ford of North Aurora responded

Thank you for your positive review! I am glad to hear that you found our dealership friendly, clean, and comfortable, and that your service was completed in a timely manner. Your feedback is appreciated, and we look forward to welcoming you back to Gerald Ford for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

November 26, 2025

The whole experience was great. Youseff was great to work with. Everyone was extremely helpful and welcoming. Wil definitely recommend this dealer. More

by Thomasgoetsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youseff, Jeff Gerald, Tom Kastrati
Nov 27, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Thomas! I'm delighted to hear that you had a great experience with us and that Youseff provided excellent service. I appreciate your recommendation, and we look forward to welcoming you back to Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

November 24, 2025

The Sales man johnathan was amazing and the vehicle selections were great for options and pricing. I would recommend 10 out of 10 for going here for your next vehicle purchase. The 2022 ford edge is a More

by guerettelisa15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon wood
Nov 25, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Lisa! I'm thrilled to hear that you had an amazing experience with Johnathan and found our selection of vehicles to be great. The 2022 Ford Edge is indeed a fantastic choice, especially with its fuel efficiency. I appreciate your recommendation, and we look forward to assisting you again for your next vehicle purchase at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

November 22, 2025

Best service ever! ! Frainkie and Des were awesome to work with. Very trustworthy and knowledgeable. More

by Raptor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie and Des, Jeff Gerald, Tom Kastrati
Nov 22, 2025 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I'm thrilled to hear that you had the best service ever with Frainkie and Des at Gerald Ford. Their trustworthiness and knowledge truly make a difference. I appreciate your feedback, and we look forward to welcoming you back in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

November 13, 2025

Everyone was very professional and helpful. .Dan my sales agent was extremely helpful and informative on all possible car availability..Management was on top of all avenues to make a good deal f More

by tklein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Nov 13, 2025 -

Gerald Ford of North Aurora responded

Thank you for your glowing review! We appreciate you taking the time to share your experience with us. It’s wonderful to hear that Dan and our management team provided you with such exceptional service. We strive to ensure our customers have the best experience possible. We look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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