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Gerald Ford of North Aurora

North Aurora, IL

4.8
159 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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159 Reviews of Gerald Ford of North Aurora

June 21, 2025

I've always been will informed when they work on my car. I bought my car there and bring my pickup to be serviced also. Friendly staff, clean waiting area and snacks to boot. I recommend Gerald Ford for pur More

by Sjholt5156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Those in the service department.
Report | Print
Jun 21, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff, clean facilities, and the services we provide at Gerald Ford. It's fantastic to hear that you feel well informed during your visits and enjoy our waiting area amenities. Your recommendation means a lot to us! We look forward to serving you again for both your car and pickup. Thanks for choosing Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

June 13, 2025

Pleasant environment for buying a car or getting it serviced. Nice folks in service, on time and not pushy. More

by fjmdonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Previous ownership
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Jun 13, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're delighted to hear that you had a pleasant experience at Gerald Ford while buying a car or getting your vehicle serviced. Our team strives to create a welcoming environment, and it's great to know that you found our staff to be friendly and respectful. We appreciate your feedback and hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

June 11, 2025

This is My 3rd Car from Gerald Ford Aurora the only reason I won’t go anywhere else is Manager Tom & salesperson Frankie are just Great people and treat customers Wonderfully .. I really like the way T More

by DBus4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
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Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you've chosen Gerald Ford Aurora for your third car purchase. Tom and Frankie truly appreciate your kind words and commitment to our dealership. We're dedicated to making every customer's experience exceptional. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 11, 2025

My service was smooth and easy. The staff was friendly and overall experience was great. More

by willisfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Jeff Gerald, Tom Kastrati
Report | Print
Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Willis! We're thrilled to hear that your service experience at Gerald Ford was smooth and easy, and that our staff made a positive impression. We look forward to welcoming you back next time! Sincerely, Tom Kastrati General Manager Gerald Ford

Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Gerald Ford was smooth and easy, and that our friendly staff made a positive impact. We truly appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 10, 2025

They were very helpful and willing to work with us find to best truck for us More

by nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Hernandes, Jeff Gerald, Tom Kastrati
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Jun 10, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Nick! We're thrilled to hear that you found our team helpful in finding the best truck for you. Your satisfaction means a lot to us at Gerald Ford. We hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

June 09, 2025

Jonathan Woods have been amazing to work with. , this is the 4th vehicle now that we’ve purchased with him. More

by Todd.kerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
Report | Print
Jun 09, 2025 -

Gerald Ford of North Aurora responded

Thank you, Todd, for your continued trust in Gerald Ford! We're thrilled to hear that you've had an amazing experience working with Jonathan on your fourth vehicle purchase. Your loyalty means a lot to us, and we look forward to assisting you again in the future. Safe travels in your new ride! Sincerely, Tom Kastrati General Manager Gerald Ford

May 29, 2025

Everyone that I’ve always dealt with at Gerald ford has been outstanding!!! I have dealt with so many people in different areas, Sales, Service Finance Ect, all involved. Can’t say Enough!!!! Will alway More

by markmaxwell1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia, Jeff Gerald, Tom Kastrati
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May 29, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review, Mark! I truly appreciate your kind words about our team at Gerald Ford. It's fantastic to hear that you've had such positive experiences across sales, service, and finance. We are committed to maintaining our superior customer service, and we look forward to serving you again for all your sales and service needs in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

May 29, 2025

Great customer service and the sale team is very friendly and not pushy on closing a deal More

by Jamesbohne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
May 30, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and found our sales team friendly and accommodating. At Gerald Ford, we aim to provide a comfortable environment for our customers. We appreciate your review and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

May 22, 2025

Carlos from service did a great job on taking care of my truck Tom GM resolved my problems More

by ROLNDV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
May 22, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that Tom GM was able to resolve the issues with your truck. Carlos at Gerald Ford takes pride in providing quality service, and it’s great to know that you had a positive experience. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

May 20, 2025

Frankie was fantastic to work with! I wanted a specific vehicle and he worked his magic to make it happen. Thank you Gerald Ford and Frankie! More

by dirksie89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot
Report | Print
May 20, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with us and that Frankie was able to help you find the specific vehicle you wanted. Your satisfaction is our priority, and we appreciate your support. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

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