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Gerald Nissan of North Aurora
North Aurora, IL
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 211 reviews
February 26, 2024
Always Have came to Nissan of North Aurora! Will always come to Jose Valdovinos! Very Good At explaining Every Question i have Very Nice! Recommend Him 10000 Times ! He always makes sure we Will always come to Jose Valdovinos! Very Good At explaining Every Question i have Very Nice! Recommend Him 10000 Times ! He always makes sure we get the best service and Always on top of everything! Thank You So Much! More
by Brenda Aguirre
Employees Worked With
Jose Valdovinos
Helpful December 23, 2023
The entire staff at Gerald Nissan were fantastic! They made what could be a stressful and challenging decision (buying a car) so easy. They made me feel right at home and took their time explaining They made what could be a stressful and challenging decision (buying a car) so easy. They made me feel right at home and took their time explaining all my options and choices. Mo El Touny help was invaluable thru the whole process. I highly recommend Gerald Nissan in N Aurora, they will treat you right every time. Tony LaMantia More
by Tonylamjr
Employees Worked With
Mo EL Touny and Mike Ruffolo , Tamer Shams
December 01, 2023
This team led by Jose V. Was amazing to work with and helped me find the right car for me. No pressure and the whole thing was quick and easy. Was amazing to work with and helped me find the right car for me. No pressure and the whole thing was quick and easy. More
by mosd76
Employees Worked With
Jose Valdovinos
November 17, 2023
The next day after my purchase the car had electrical issues and sat in the shop for 2 months. They tried to sell me a different car but changed the terms, so I refused. Next thing I know I'm getting c issues and sat in the shop for 2 months. They tried to sell me a different car but changed the terms, so I refused. Next thing I know I'm getting calls that my payment was late because they forged my signature on a 2nd and 3rd contract and changed my due date. I filed a complaint with fraud.gov and consumer affairs. Tamer the GM is a nice guys but this doesn't excuse fraudulent practices. He is telling me that I had to of signed but can't show proof that I returned to sign 2-3 weeks later or that they sent me an email where I electronically signed. BE CAREFUL!!! More
by c_reyes
Employees Worked With
Luke Smiley
November 01, 2023
We purchased our first Nissan 2 years ago from Gerald, it was a great decision. We love the service department and will only have our Pathfinder serviced here. The service team is great and we truly appreci was a great decision. We love the service department and will only have our Pathfinder serviced here. The service team is great and we truly appreciate the service manager Lynn. She is honest and never steers you wrong. More
by Lisa
Employees Worked With
Tamer Shams, Linda Abdel, Ahmad Hussein, Luke Smiley
August 08, 2023
Thank you Luke for all your help , support and Paul Gawel they went above , beyond and they change my experience. Wasn’t that great before but definitely they represent not only their company but they’ Gawel they went above , beyond and they change my experience. Wasn’t that great before but definitely they represent not only their company but they’re amazing. I pray for your family and work to have a bless experience like they provide it for me. Thank you again for everything.. God bless you! More
by Beatriz Offen
Employees Worked With
Paul Gawel , Luke Smiley
August 05, 2023
The worse experience the employees are the worst. One even offer me $10 for my gas because they could not pay for my time, they were mean, and they feel like that they are the owners of the place. I One even offer me $10 for my gas because they could not pay for my time, they were mean, and they feel like that they are the owners of the place. I think the owner needs to give them a little bit of training about customer service. I always buy my cars in that facility before and the service was amazing, now is awful, they have a car for 17,00 on line and they change the price even if I asked before by phone. I guess the demand of cars is so high that they can be disrespectful, mean, and they’re able to humiliate the client. The worst experience of my life. More
by Beatriz Offen
Employees Worked With
Jose Valdovinos, Luke Smiley
