Gerald Subaru of North Aurora

Authenticity with everything. Not pushy. Everyone listened to my expectations. Extremely helpful with questions and gave honest answers. Want to say excellent service by Julian, N Not pushy. Everyone listened to my expectations. Extremely helpful with questions and gave honest answers. Want to say excellent service by Julian, Nicole, Darell, Faruq, and John. More

Being able to do a lot of communication and negotiation via text before even walking into the dealership was a great plus. Daniel our salesperson was extremely helpful and did a great job of explaining ca via text before even walking into the dealership was a great plus. Daniel our salesperson was extremely helpful and did a great job of explaining car features. I thought we knew everything from our online research but helped us learn more in particular about the safety features. More

Sales person sold me a car that wasnt fully inspected 3 weeks later airbag light came on Went and talk to Darell smiled in my face and and nothing after taking it to another dealer and have them inspec it weeks later airbag light came on Went and talk to Darell smiled in my face and and nothing after taking it to another dealer and have them inspec it like my lawer told me to do ran the date on when the light actually came on now there legal action that going take place I wouldnt buy nothing again from and Gerald Dealership there name means nothing More

The Service Dept was great! Very friendly service reps, Kayla was very helpful, she told me exactly what the techs would be doing, the price and about how long it would take. Very friendly service reps, Kayla was very helpful, she told me exactly what the techs would be doing, the price and about how long it would take. My vehicle was done when promised, and they have a very clean facility. Over all another great experience! More

Professional, personable, great interaction from everyone in the dealership Knew me and knew the product in the dealership Knew me and knew the product More

The service department was very helpful and professional. The whole team was great, and my Subaru is running really well. The whole team was great, and my Subaru is running really well. More

The salesman and finance people were professional and helpful. It felt like we were on the same team. helpful. It felt like we were on the same team. More

The deal went smooth and the customer service was great I would highly recommend this dealer would highly recommend this dealer More

You had the vehicle I was looking for. Dan Mucci (my salesman) was very friendly answered all my questions and concerns. We were greeted at the door by him and from that point on we were w Dan Mucci (my salesman) was very friendly answered all my questions and concerns. We were greeted at the door by him and from that point on we were well taken care of. On the closing side of the deal it was probably the fastest I’ve ever went through. Even though it was fast it was very thorough and well explained. The Gentleman that helped in the process was extremely help full and friendly as well. It was the best experience I’ve had purchasing a vehicle. More