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Germain Honda of Dublin
Dublin, OH
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I recently had service perfomed at the dealership and was leary at first. Jim, was very kind and explained everything in great detail that was done on my 2006 Honda Pilot. I will for sure think of your dear leary at first. Jim, was very kind and explained everything in great detail that was done on my 2006 Honda Pilot. I will for sure think of your dearlship first the next time I have an issue or concerns with my vehicle. THANKS!!! More
1. So we bought a Certified Honda from this dealer and they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in t they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in the wall. Nothing! now they want me to come in so they can look at it and order the part, then I can come back again and they can install it. Here's a great idea order the ****** seat belt and put it in the first time I come in. 2. There was a service history in the glove box when I test drove it, we go inside and purchase it, come out, nothing in the glove box and they won't give it to me. These people suck. 3. We ask them to clean it up before giving us the keys as it was sitting under a tree. The white paint still had black dirt marks in it after "running it through the wash." 4. While there I order the all weather mats, and pay for them upfront. 5 days later, when I'm expecting the call they should be ready for pickup, I get the call saying they don't make them anymore and by the way here is the refund. Enough, this place is a joke. More
i was greeted immediately after entering dealership. the salesman mr. wheeler found the 2 cars right away that i had looked on line. he knew right where they were and easily got one to drive. his knowledge salesman mr. wheeler found the 2 cars right away that i had looked on line. he knew right where they were and easily got one to drive. his knowledge of the car was very good. he worked with the sales manager to get the rice i was looking for. the dealership was clean and easily accessible off the main road. i am not fond of the process of buying a car but the folks at germain honda of dublin and especially brandon wheeler made this purchase an easy ordeal. More
Cindy did an excellent job in every way taking care of my needs, answering questions and in seeing that my price was the lowest possible. She made sure that everything was handled to my complete satisfactio needs, answering questions and in seeing that my price was the lowest possible. She made sure that everything was handled to my complete satisfaction. The loan officer, Marcello, research the lowest interest rate available and got a great rate for me, better than my own credit union. The manager, Mike, was there to offer his help in any way possible. All in all, this was an outstanding purchase! More
I have been taking my car to Germain for all service needs for the last 5-6 years, ever since Jim was a service advisor. He has always been exceedingly friendly, courteous, and respectful, qualities tha needs for the last 5-6 years, ever since Jim was a service advisor. He has always been exceedingly friendly, courteous, and respectful, qualities that didn't exist when my former service place was bought out. A friend of mine at that time referred me to Immke and, even though I was a little hesitant about taking my car to a Honda dealer, I followed her suggestion and have never looked back. No matter what is being done for service, whether it is just an oil change or a timing belt change, Jim has always gone back and spoken with the mechanic to make sure everything has been done perfectly to my satisfaction. Connie now, and Terry Eckard previously, have always explained any questions I may have had and have let me know each time when an item would soon need to be replaced. If Jim or Connie ever leave Germain, I will be following them...they are outstanding service representatives. More
I knew Frank from other business dealings & was certain he would be knowledgable & treat me fairly when I needed a new car 3 yrs ago. After driving Chevrolets for ages, I decided to travel across certain he would be knowledgable & treat me fairly when I needed a new car 3 yrs ago. After driving Chevrolets for ages, I decided to travel across town to this Honda dealership to take advantage of Frank's expertise. I thought I was going to lease a new Civic but found then that the new Accord was a better deal. However, 3 yrs later, I found myself again wanting the smaller car, & Frank got me into a beautiful dark gray Civic. I have had red, white, & blue cars, but love this color & get alot of compliments on it. It should be practical, also, as will the gray interior. After almost 2 wks of driving the new Civic, I am in love with it, as Frank told me I would be. He also has helped me with insuring the car, finding me a better deal than my company of 50(!) yrs could offer me. Thanks, Frank! More
I went to Germain with a goal to buy out my lease because I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expect I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expected. He listened to my needs, came up with a few different options, then made sure that what I chose to do was exactly what took place. Sierra Hall in Finance took me through that process easily, too, educating me the whole way. I highly recommend this dealership and appreciate the way they are doing business now. More
I researched a bit for buying a new CR-V and my overall experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configuratio experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configurations. Mike(Sales Manager) was also very helpful in finalizing the pricing options and the deal. Also, pricing at Germain Honda was pretty competitive as compared to other Honda dealers. Based on my experience I would surely recommend Germain Honda to anyone looking out for a new Honda. -Jasdeep More
We now have three cars in our family that all were purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is d purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is driving a 2011 Civic, which we are leasing because we wanted a new car without a large monthly payment. My driving-age kids have an older, higher-mileage Accord that we bought used. When our van was totaled this year, I called Frank for help because we needed a vehicle in the price range of the insurance settlement. He called me back immediately with a range of options and we quicklty had our third Germain vehicle. When you add the efficient and friendly service department to the mix, I have no reason to take my business anywhere else. More
Everyone at the Dealership was very helpful. Very fast and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. More