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Germain Honda of Dublin

Dublin, OH

4.9
4,230 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,230 reviews

June 23, 2011

My service light came on a few days ago (time for oil change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service perso More

by sharondelay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirti and service department, Kirti Vansadia
Jun 23, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. Your kind words regarding your experience with our dealership are greatly appreciated. It was absolutely our pleasure to spend time with you answering all your questions regarding the Crosstour. When the time is right for you, Kirti and the rest of our staff will be here to assist you. Best Regards, Jessica Germain General Manager

June 23, 2011

My first service experience at Germain was top notch. I would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something More

by 2006Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cruikshank
Jun 24, 2011 -

Germain Honda of Dublin responded

Thank you so much for your review and kind words about Jim and our staff. At Germain Honda of Dublin we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best Regards, Jessica Germain General Manager

June 22, 2011

Kirti is great! I knew what I wanted and Kirti didn't try to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, li More

by kimragan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirti Vansadia, Marcello Frustaci, Kirti Vansadia
Jun 22, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. No customer should ever experience high pressure sales like you described. We want our customers to know the decision they are making is the right decision for them. Welcome to the Germain Family of Dealerships, we know you'll be happy with your decision. Best Regards, Jessica Germain General Manager

June 21, 2011

I was in the market for a new car, one that I could afford, that had everything I was looking for. I shopped around and Honda was able to offer me the best deal. After visiting Germain and meeting wit More

by Lindz2242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wiswell
Jun 22, 2011 -

Germain Honda of Dublin responded

Thank you for taking time out of your busy schedule to tell others about your experience here at Germain Honda of Dublin and with Josh. Buying a new car is always an exciting time, thank you for allowing us the opportunity to be part of this excitement. We wish you many safe and pleasurable driving miles in your new vehicle. Best Regards, Jessica Germain General Manager

June 20, 2011

Overall, a good buying experience. Sales person was super friendly and easy to talk to. All-in-all, a hassle free experience. Would have liked sales person to demonstrate more of the features of the vehicl More

by lehman1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Furr
Jun 22, 2011 -

Germain Honda of Dublin responded

I wanted to thank you for your kind review of Germain Honda of Dublin. I do apologize that the features of the vehicle were not gone over more thoroughly or that the accessory items were not discussed. It is my understanding that Brandon has reached out to you to get this concerns addressed for you. Again, my apologies. Best Regards, Jessica Germain General Manager

June 17, 2011

I was in the market to buy my first car. I had a lot of questions and wasn't sure where to start. Frank Pulsinelli at Germain Honda understood that and talked through the process and the options for me. Th More

by apotter87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jun 17, 2011 -

Germain Honda of Dublin responded

Congratulations on the purchase of your first car! My team and I are thrilled that we could be a part of this exciting time. We would all like to thank you for your review. Enjoy your new ride. Best Regards, Jessica Germain General Manager

June 17, 2011

I needed to bring my wife's CR-V in for service before she embarked on a trip. I, of course, remembered late in the evening and quickly called Germain Honda. Jenny stayed past closing to help get our ca More

by Les Fischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Martino
Jun 20, 2011 -

Germain Honda of Dublin responded

Thank you for taking time out of your schedule to let others know of your experience here at Germain Honda of Dublin. I am very pleased that my team was able to assist you to make sure that your wife's car was prepared for her trip. We all want a little peace of mind while our loved ones are traveling. Best Regards, Jessica Germain General Manager

June 16, 2011

Germain Honda was wonderful to deal with on every level. The sales and financing departements are excellent. The service from our sales representative surpassed all our expectations. More

by mswecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Pulsinelli, Frank Pulsinelli
Jun 17, 2011 -

Germain Honda of Dublin responded

I wanted to personally thank you for your review of Germain Honda of Dublin. We appreciate you taking time out of your schedule to tell others about your visit to our dealership. We truly hope you enjoyed your visit with us and if there is anything we can do for you, please do not hesitate to contact us. Best Regards, Jessica Germain General Manager

June 01, 2011

The best car experience I have ever had by far. I went to the dealership with my hopes very low that I would be able to purchase a car at all. Jessica and Cindy went Above and Beyond to make sure my husband More

by tsummers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Germain and Cindy LeRose
Jun 03, 2011 -

Germain Honda of Dublin responded

Thank you for taking time out of your busy schedule to tell others about your experience here at Germain Honda of Dublin. It was a pleasure meeting you. I and my entire staff look forward to building a lasting relationship over the years to come. We wish you many pleasurable driving miles in your new Pilot. Best Regards, Jessica Germain General Manager

May 23, 2011

Thanks! Eddie was very friendly and helpful. Made me feel comfortable that he would find the root of my problem and help me out. He reassured me that if I had any other problems that I could count on h More

by chrisjj003
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorell, Eddie Sorrell
Jun 03, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. Your kind words regarding your experience with Eddie and our service department are greatly appreciated. We look forward to a lasting relationship. Best Regards, Jessica Germain General Manager

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