Germain Honda of Dublin

My service light came on a few days ago (time for oil change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service perso change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service person asked to do a survey about my experience with the dealership and it was a lovely conversation. I mentioned that I was dying to look at a Crosstour but did not want to give anyone the impression that I am currently in the market for a car (I'm not). The customer service person had Kirti give me a tour of the Crosstour and he asked spent time answering all my questions, even though he knew I was not a buyer. For $60 I got an oil change, fluids top off, car wash, exceptional customer service, and all my questions answered about a future purchase I hope to make. Not a bad deal, in my opinion! :) More

My first service experience at Germain was top notch. I would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something more. The manager, Jim Cruikshank, was helpful in explaining the different types of service my vehicle would require and which one I was in need of at that time. He even got me in and out in such a reasonable amount of time. I felt that he really cared about my business and my vehicle. He explained everything he was doing and what I would need for my next visit even. The employees were very respectful to me as well. I have never had such a positive customer service experience and will definitely be back. Thank you Jim for answering all of my questions and taking your time with me. More

Kirti is great! I knew what I wanted and Kirti didn't try to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, li to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, listened and wasn't high pressure! YAY! Having dealt with extreme high pressure car sales in the past (one time I almost had to call the cops to get the keys to my trade-in back!!!!), my Germain Honda of Dublin experience was truly a pleasure. Thanks guys! More

I was in the market for a new car, one that I could afford, that had everything I was looking for. I shopped around and Honda was able to offer me the best deal. After visiting Germain and meeting wit afford, that had everything I was looking for. I shopped around and Honda was able to offer me the best deal. After visiting Germain and meeting with Josh, he put my mind at ease that I was making the right decision. He took the time to thoroughly explain the vehicle options, payment options, and did not pressure me for a sale! Since I bought my CR-V he has gone above and beyond to make sure me and my car, are taken care of, even though the sale is complete. I have and will recommend Honda, and Josh Wiswell, to all of my friends and family! More

Overall, a good buying experience. Sales person was super friendly and easy to talk to. All-in-all, a hassle free experience. Would have liked sales person to demonstrate more of the features of the vehicl friendly and easy to talk to. All-in-all, a hassle free experience. Would have liked sales person to demonstrate more of the features of the vehicle at delivery. Sales person also did not offer any accessories to be included with vehicle at time of purchase. More

I was in the market to buy my first car. I had a lot of questions and wasn't sure where to start. Frank Pulsinelli at Germain Honda understood that and talked through the process and the options for me. Th questions and wasn't sure where to start. Frank Pulsinelli at Germain Honda understood that and talked through the process and the options for me. There happened to be a used Honda that was perfect. I went into the process thinking that I could only lease, but Frank worked with me and my budget to make a payment plan so I can BUY. I've already referred Frank to two of my friends. I highly recommend their service, promptness and of course the quality of Honda automobiles. More

I needed to bring my wife's CR-V in for service before she embarked on a trip. I, of course, remembered late in the evening and quickly called Germain Honda. Jenny stayed past closing to help get our ca she embarked on a trip. I, of course, remembered late in the evening and quickly called Germain Honda. Jenny stayed past closing to help get our car in for the service. When we arrived she was waiting with a smile and we finished off the paperwork. The work was finished ahead of schedule the next morning. Great customer focus from Jenny and service from the mechanical folks. Thanks, Les Fischer More

Germain Honda was wonderful to deal with on every level. The sales and financing departements are excellent. The service from our sales representative surpassed all our expectations. The sales and financing departements are excellent. The service from our sales representative surpassed all our expectations. More

The best car experience I have ever had by far. I went to the dealership with my hopes very low that I would be able to purchase a car at all. Jessica and Cindy went Above and Beyond to make sure my husband the dealership with my hopes very low that I would be able to purchase a car at all. Jessica and Cindy went Above and Beyond to make sure my husband and I were pleased. We will be sending everyone we know, who is in the market for a car change, straight to Germain Honda of Dublin!! More

Thanks! Eddie was very friendly and helpful. Made me feel comfortable that he would find the root of my problem and help me out. He reassured me that if I had any other problems that I could count on h feel comfortable that he would find the root of my problem and help me out. He reassured me that if I had any other problems that I could count on him to fix the issue or at least help in assisting to do so. Overall my experience with the Service area has been great. Thanks Eddie! More