Germain Kia of Columbus

Great experience, lot's of info without the pressure to buy. I was helped by Mr Smith, he was knowledgable and friendly without being pushy. Mr Smith was helpful and answered all of my questions. I enjoye buy. I was helped by Mr Smith, he was knowledgable and friendly without being pushy. Mr Smith was helpful and answered all of my questions. I enjoyed the atmosphere as well. Lots of cars were on the lot, great selection. I would recomend Hatfield Kia to any of my friends. I am shopping for my first new vehicle and Mr Smith was very helpful. More

Steve Brown was a very nice sales guy. He wasn't pushy like you find at other car dealerships. He listened to what I was wanting in a vehicle and explained everything about the car and every step in the b like you find at other car dealerships. He listened to what I was wanting in a vehicle and explained everything about the car and every step in the buying process and after all the paperwork was done he took me to the car I bought and showed me how to use everything in the car. He was very thorough going through the features on the car. He even programmed my phone so I can use the no hands features on the car. I would recommend Steve Brown to everyone wanting to buy a car at Hatfield Kia. More

As someone who has never bought a new car, Stew Smith was able to find the perfect one that was stylish and affordable and made the process as easy as possible. I look forward to recommending others to this able to find the perfect one that was stylish and affordable and made the process as easy as possible. I look forward to recommending others to this dealership. More

I found Stew Smith to be very helpful, he was really friendly and didn't make me feel pressured. As a women shopping for a car, it's very intimidating! When my funds are right I will definitely come to friendly and didn't make me feel pressured. As a women shopping for a car, it's very intimidating! When my funds are right I will definitely come to your dealership to work with him! Excellent! Can't wait! More

Just purchased a Kia Sportage and am extremely happy. My salesman was Stew Smith he did an amazing job for us. Got us a great price! He was so friendly and down to earth. Sit there with us 2 hours past his salesman was Stew Smith he did an amazing job for us. Got us a great price! He was so friendly and down to earth. Sit there with us 2 hours past his shift. Excellent salesman thanks STEW!!! More

We went to Hatfield Kia on the notion of checking out the Kia Soul and maybe doing a test drive only to end up buying a vehicle and have an awesome experience. When we first parked, Tim was very courteous n Kia Soul and maybe doing a test drive only to end up buying a vehicle and have an awesome experience. When we first parked, Tim was very courteous not only to us but to his coworkers asking if we have another person we were working with. That impressed us both right out of the gate which made us feel comfortable and the process from then on was the easiest we have ever had in purchasing a vehicle ever. Tim's personality and non-pressure salesmanship as well as attention to detail is bar none. He never once tried to force us into anything we didn't feel comfortable with, made sure our needs were met and was always willing to work with us at every level. Even when we returned to have our bug shield and visors added, he scheduled the time for us, spoke to Service in detail of our visit for us, checked in periodically and confirmed the process was completed appropriately. Awesome work Tim and we will continue to recommend you and Kia to our friends and family. We also worked with Michelle on the paperwork and her attention to detail and knowledge is outstanding. We look forward to working with the Hatfield Kia family again on our next vehicle. More

My whole experience with Hatfield Kia was great. The salesman was very friendly and was very knowledgable in explaining all features of vehicle. My salesman worked hard to get me the best possible deal salesman was very friendly and was very knowledgable in explaining all features of vehicle. My salesman worked hard to get me the best possible deal on my trade in. The entire staff at Hatfield Kia were very friendly. More

I have bought several cars from TIM MOORE.Each time Tim handled the sales very professional. I was allow to test drive each car & he answered any questions i had about the car.I met the service manager,and handled the sales very professional. I was allow to test drive each car & he answered any questions i had about the car.I met the service manager,and the service writers.Also meet the general manager.With his help i was able to get a good price on the car i bought. More

Went to test drive a red 2009 Ford Focus. Mr.Stephen Shedlock greeted us upon our arrival and quickly allowed us to test drive the vehicle. We liked the car and proceeded to negotiate a price. Yes, ther Shedlock greeted us upon our arrival and quickly allowed us to test drive the vehicle. We liked the car and proceeded to negotiate a price. Yes, there was some negotiation as expected, but we did not feel pressured. Mr. Shedlock has an easy-going personality that we liked and as we negotiated the process did not become very stressful. We agreed on a price and from there he walked with us to a reception area where we waited for about 30 minutes until a credit application was processed. Mr. Jaleon Wilder approached us in a very polite way and welcomed us to his office. We had a pre-approved check from our local bank at rate of 4.25% and Mr. Wilder was able to offer a rate of 3.74%. This was a better rate so we proceeded to close based on this rate. Mr. Wilder was very professional and cordial. We completed the transaction and left with the car. Overall, it took us slightly over 1 hour to complete the whole process with a payment around the figure that we had planned and expected. We hope that the car gives us good service for many years and we do not have to regret this transaction. If so, we will certainly become long term customers referring other potential customers and will purchase another car in the next two years or so. More

I had an awesome car buying experience. I was very concerned about the affordability of a newer car. During the pre application i spoke to Susan over the phone. I explained to her what my current fina concerned about the affordability of a newer car. During the pre application i spoke to Susan over the phone. I explained to her what my current financial situation was and my price point. Susan was able to identify compatible vehicles based on my price point and personal preference. Susan was very knowledgeable about the vehicles on the lot and allowed me to test drive several vehicles until I was able to find the right one for me. Sam the used car sales manager was very instrumental in ensuring that I got the vehicle at an affordable monthly payment. He performed a miracle for me and I am very grateful for that. Michelle in finance did a great job explaining the terms and conditions of my car loan. Overall I had a wonderful experience. The whole Hatfield Kia team was phenomenal. More