Germain Lexus of Naples

Awesome First time Lexis owner and pleasantly surprised. I own a Porsche so I didn't expect that level of attention to details. I was soooo wrong! The sale First time Lexis owner and pleasantly surprised. I own a Porsche so I didn't expect that level of attention to details. I was soooo wrong! The sales rep, John Azarow, was patient, thorough, professional and not once overbearing. He made this purchase, if you can believe purchasing a new car is a pleasant experience, pleasant. The purchase experience did not end there. John has followed up to make sure I'm happy, which I am, and to follow through with some minor items that need attention. More

service dave mckinney - my go to service person he's the best ,always has my best interest this is why i service my car at lexus dave mckinney - my go to service person he's the best ,always has my best interest this is why i service my car at lexus More

Excellent way to serve customers by John Mccloskey John Mccloskey was absolutely dedicated to serve me by the best possible way and he deserve to be best recognized and teach different people how to se John Mccloskey was absolutely dedicated to serve me by the best possible way and he deserve to be best recognized and teach different people how to serve customers like me. John explain and and I can see what a problem has my car and did excellent recommendations how and when better way to fix it. How professional and nice person he is!!!! THANKS JOHN AND I WOULD RECOMMEND YOU NAME TO ALL MY FRIENDS!!! Alfred Shubinsky. More

Excellent job Michael Diaz and Germain Lexus Top shelf all the way with Michael Diaz and Germain Lexus; classy outfit and fantastic sales person. He knew everything there was to know about the c Top shelf all the way with Michael Diaz and Germain Lexus; classy outfit and fantastic sales person. He knew everything there was to know about the car and gave us ample time to make a reasoned buying decision. More

Car service Alyson Chatham was marvelous. Her warm greeting and pleasant smile laid the foundation for my expectations. She was thorough, efficient , and very pro Alyson Chatham was marvelous. Her warm greeting and pleasant smile laid the foundation for my expectations. She was thorough, efficient , and very professional, She saw I needed a new battery and took care of it. She kept me updated on the progress of the work being done. Thank you Alyson, you made my day! More

Simple, professional, Buying our new car from Germain Lexus was a smooth and pleasant experience. Charles Koenig, ours sales consultant, worked with us long distance to fin Buying our new car from Germain Lexus was a smooth and pleasant experience. Charles Koenig, ours sales consultant, worked with us long distance to find exactly the car we wanted and was able to have the vehicle ready for us on the day we arrived in Naples. The process in the dealership was simple and professional. We love the car and look forward to working with Charles again in the future. More

efficient Service was finished in the time promised and Dave McKinney was polite and friendly. The waiting area is comfortable and pleasant. I particularly like Service was finished in the time promised and Dave McKinney was polite and friendly. The waiting area is comfortable and pleasant. I particularly like the selection of coffees and and Danish. More

Frank is Great to Work With Frank was and is a delight to work with. He was extremely helpful in navigating the details of the transaction and making sure that I understood them Frank was and is a delight to work with. He was extremely helpful in navigating the details of the transaction and making sure that I understood them and then making sure that I understood the intricacies of the vehicle. Not only would I recommend him but I already have and my friend leased an ES. More

Used car purchase The salesperson, Chuck, was very willing and accommodating, working within my timeline and was to phone calls and emails. I was coming from out of sta The salesperson, Chuck, was very willing and accommodating, working within my timeline and was to phone calls and emails. I was coming from out of state to purchase a used car, so the process )on my end) took a while. Chuck worked with me and certainly earned the sale! More

A very positive experience Allyson Chatham could have done more to make The experience better She was very professional and had my best interest in mind Too soon to comment Allyson Chatham could have done more to make The experience better She was very professional and had my best interest in mind Too soon to comment on quality of repairs but I would be very surprised if they were of the highest level More