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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

February 02, 2016

Love My Car! I went into Toyota to get an oil change, but came out with a new Rav4! I wasn't planning on getting a new car until I started talking to an employee. More

by Champale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Kofron
Feb 02, 2016 -

Germain Toyota of Columbus responded

We are so happy to know that you are loving your new Rav4. Thank you for your business and kind feedback regarding your experience with Colleen. Best Regards, Rich Newsome General Manager

February 01, 2016

Reliable, Reputable, Recommended! I have purchased MANY cars from Germain. All staff have been nothing but friendly, knowledgable, dependable, and helpful. No matter the title of the e More

by Harris081205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Newsome, Buddy Travis, Tony Turner
Feb 02, 2016 -

Germain Toyota of Columbus responded

What a kind and awesome review of our team. We all thank you for your continued business and trust you have shown in our dealership over the years. Best Regards, Rich Newsome General Manager

January 29, 2016

KNOWLEDGEABLE AND ATTENTIVE I needed a large vehicle for my cleaning company so after some basic internet research I landed on a 2016 Toyota Sienna van. When I stopped in to Germ More

by santacruzcleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Colleen Kofron
Feb 01, 2016 -

Germain Toyota of Columbus responded

Thank you for your business and kind words regarding your experience with Colleen. Here at Germain Toyota of Columbus we know the best way to assist our customer's is to listen attentively to their needs.The Sienna will work out perfectly for your cleaning business. Best Regards, Rich Newsome General Manager

January 29, 2016

Great truck even better experience I worked with Kyle when I bought my new 2016 Toyota Tundra. I wanted a truck that could haul stuff for my projects around the house and I needed a lar More

by peterj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Turner, Kyle Musselman
Feb 01, 2016 -

Germain Toyota of Columbus responded

Congratulations on your new 2016 Toyota Tundra, we know you are going to love it. It is the perfect choice for those home projects and for the family. Your feedback is greatly appreciated as is your business. Best Regards, Rich Newsome General Manager

January 26, 2016

Awesome service Awesome customer service I always driven a Toyota and since 1990 I have always had my Toyota serviced at germaine, I trust them and they stand behind More

by Brenda7271954
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A guy 1/25 5:30
Jan 28, 2016 -

Germain Toyota of Columbus responded

We appreciate the trust you have in our dealership and thank you for your continued business. Best Regards, Rich Newsome General Manager

January 24, 2016

Wonderful Buying Experience On Friday, January 22, 2016, my wife and I went into Germain Toyota on Scarborough Blvd. We were looking to purchase a new vehicle. We wanted to tra More

by RoyCarlaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jan 28, 2016 -

Germain Toyota of Columbus responded

We greatly appreciate your close to two decades or continued business with us here at Germain Toyota of Columbus. Your kind words regarding our service department and Omar are truly appreciated. It has been an honor over that past years to be your choice of dealerships to maintain your Tercel and we look forward to maintaining your new Corolla. Here's to many more years! Best Regards, Rich Newsome General Manager

January 12, 2016

Another positive service visit I've been going to this dealership since I moved to Columbus with my '13 RAV4. I've always had a positive experience! My wait time is always shorter t More

by rachelelizabethcarleton@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Fitzwater
Jan 12, 2016 -

Germain Toyota of Columbus responded

We are grateful that you chose Germain Toyota to help keep your Rav4 in top shape. Your kind words regarding your experience with Zach as well as your continued business are greatly appreciated. Best Regards, Rich Newsome General Manager

December 31, 2015

Happy customer every time This was our second vehicle we have purchased with the help of Kyle! He always finds just what we want and need to fit our family and our budget. He m More

by Sunshine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Musselman
Jan 04, 2016 -

Germain Toyota of Columbus responded

We greatly appreciate your kind words and loyalty to Kyle. Thank you for your business, we know your will enjoy your new car as much as we appreciate your recommendations. Best Regards, Rich Newsome General Manager

December 31, 2015

Veronica Azzalina Hello my name is Rodney Waddle and Veronica has sold us two cars this year 2105 a 2015Honda and a 2016 Toyota corolla. Veronica dedication to her job More

by hiedimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Carr
Jan 04, 2016 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words regarding your experiences with Veronica. We are lucky to have her on our team. Best Regards, Rich Newsome General Manager

December 30, 2015

Great experience Kyle walked us through the process from start to finish with great care. Felt very comfortable with him as our salesperson. Will buy our next Toyota f More

by The Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Musselman
Dec 30, 2015 -

Germain Toyota of Columbus responded

We thank you for your business and the kind words you shared regarding your positive experience with Kyle. Best Regards, Rich Newsome General Manager

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