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Germain Toyota of Columbus
Columbus, OH
2,694 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,694 reviews
July 06, 2015
I was very pleased I was very pleased with the support, information and customer service I received today. Mr. Robert Meade was very helpful. I would recommend to othe I was very pleased with the support, information and customer service I received today. Mr. Robert Meade was very helpful. I would recommend to others. More
by Pharrell2
Employees Worked With
Robert Meade
Helpful July 01, 2015
Fast response when needed We were on a trip from Maryland to Ohio and needed a quick fix to a minor problem with our Prius. Clayton Freeman was very helpful with getting our pr We were on a trip from Maryland to Ohio and needed a quick fix to a minor problem with our Prius. Clayton Freeman was very helpful with getting our problem fixed and we were quickly on our way. No judgments, no red tape, just friendly efficient service. Thanks, Clayton, for a great start to our vacation! More
by steve, bev, 1999
Employees Worked With
Clayton Freeman
June 30, 2015
Great Customer Service My wife and I were very lucky to have dealt with Marlin Black during a time when needed a car that fit the budget and my wife's needs. He was very hel My wife and I were very lucky to have dealt with Marlin Black during a time when needed a car that fit the budget and my wife's needs. He was very helpful and worked hard to meet all the needs we requested. More
by Damiso
June 24, 2015
Great personal service We went looking for a good used SUV within a certain price range. The salesman, Aaron Lieb, took lots of time to show us the vehicles within our pric We went looking for a good used SUV within a certain price range. The salesman, Aaron Lieb, took lots of time to show us the vehicles within our price range and safety features we wanted. We found the perfect fit for us and he took care of all the other important details. We are the happy owners of a great used vehicle that we feel will give us many more years of service. More
by vf, Pickerington, OH
June 22, 2015
Repeat Customer This is the 3rd time that we have used Germain Toyota to purchase a vehicle. Luci Green has been our point of contact for every car we have ever boug This is the 3rd time that we have used Germain Toyota to purchase a vehicle. Luci Green has been our point of contact for every car we have ever bought. I was recommended to her when I made my first ever car purchase and throughout the years myself, my family members, and my husband have sought out Luci for our car needs. Most recently, Luci helped us navigate our new car purchase by answering many questions, understanding our price point, and walking us through the process. I felt that she was a true advocate for our needs and family---NOT JUST ANOTHER CAR SALES PERSON. She made us feel comfortable and not pressured into making a quick decision. I can't say enough about my experience and would recommend Luci Green at Germain Toyota and day. More
by jessica136305
Employees Worked With
June 18, 2015
Excellent service I had an appointment for a regular 10,000 mile oil change. I was taken right on time, and Robert couldn't have been friendlier. I had an appointment for a regular 10,000 mile oil change. I was taken right on time, and Robert couldn't have been friendlier. More
by camrylover
Employees Worked With
Robert Meade
June 17, 2015
Great Experience Everyone at the dealership was very nice and professional. Marlin was beyond helpful and made this process very enjoyable. I would recommend this deal Everyone at the dealership was very nice and professional. Marlin was beyond helpful and made this process very enjoyable. I would recommend this dealership to anyone looking to purchase, new or old. More
by Ronnie061
June 16, 2015
Amazing Brian was great! Very polite and genuine! He found a car that met all of my needs and was very professional, I had such a good time purchasing my car Brian was great! Very polite and genuine! He found a car that met all of my needs and was very professional, I had such a good time purchasing my car that I wish I needed two or three more, just so I could go back! I definitely recommend Brian Scott if you are looking to buy the perfect car for you, at the right price! He will get it done! Bill Adkins was nice also! More
by Bless
Employees Worked With
Brian Scott, Bill Adkins
June 06, 2015
Robert was awesome! I took my car in for a rattling noise and I was in and out in 10 minutes and they didn't charge me for the service because all they did was tighten a I took my car in for a rattling noise and I was in and out in 10 minutes and they didn't charge me for the service because all they did was tighten a screw. I really appreciated that as I have never walked in without paying and usually quite a bit for service. More
by shoshi
Employees Worked With
Robert McClurkin
June 06, 2015
Lemons into Lemonaid I have a long standing positive relationship with Germain Toyota, having purchased numerous new Toyotas from them over the past 25+ years. My custome I have a long standing positive relationship with Germain Toyota, having purchased numerous new Toyotas from them over the past 25+ years. My customer experiences have been consistently positive during this time. However, during a recent service visit, I had a disappointing 'un-Germain' like experience. After sharing my experience with Ralph Cumston, I was very impressed with his ability to recover my confidence. Ralph listened to my concerns empathetically, he investigated them thoroughly and he responded in a very timely fashion. His resolution exceeded my expectation. I am pleased to say that my experience with Ralph has restored my confidence in Germain. I look forward to continuing my relationship with this fine locally owned business. More
by SCUBAguy
