Germain Toyota of Columbus

Got the blue truck for the right price I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me abou I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me about the truck the whole time. It was nice to mix in some sports and other topics while purchasing the truck. More

The dealership found the vehicle I was wanting and had it there in less than two days. It was minus a couple options that I wanted on it but the options were ordered immediately and installed in less than 24 there in less than two days. It was minus a couple options that I wanted on it but the options were ordered immediately and installed in less than 24 hours. Definitely a dealership I will return to the Ben it’s time for my next vehicle. Omar Jackson was top notch and I enjoyed how well he took care of everything and was an excellent communicator. More

After purchasing my Rav4, I had 2 tire issues in the span of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second t of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second time, Tanesha (my sales associate) got in contact with the service department and they made the time t look at the car right then and there. Even with an otherwise full schedule, the service department was able to evaluate my tires. Instead of just replacing the tire with the issue, they replaced 3 tires to match the one they replaced before I purchased the vehicle at no cost to me (by negotiation of the sales manager). These guys are the real deal when it comes to taking care of their customers and I really appreciate them! More

Very friendly and helpful. Everyone was super nice! The whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy. whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy. More

I keep coming back, because the service dept. does not try to push on you service that's not needed! They keep track of services. try to push on you service that's not needed! They keep track of services. More

They made the whole process quick and easy. I got a great deal on a great car and it was a pleasure to work with everyone at Germain Toyota. deal on a great car and it was a pleasure to work with everyone at Germain Toyota. More

Fantastic I worked with Tanesha Dixon at Germain on Scarborough Blvd. Tanesha was great. We set up the appointment. When I arrived all three vehicles I was int I worked with Tanesha Dixon at Germain on Scarborough Blvd. Tanesha was great. We set up the appointment. When I arrived all three vehicles I was interested were parked out front and ready to test drive. The vehicles all looked nice. Tanesha met us in the parking lot, gave us the keys and told us to take our time and look over them and test drive them. Tanesha checked back in and gave us space and time to discuss and checked in periodically. She used no pressure and was very professional, courteous, friendly and was able to answer all of my questions. Tanesha gave us the option of waiting inside or outside the building due to the current pandemic and the pleasant weather. Tanesha was accommodating and was willing to work with us on my trade in and the price of the vehicle I was interested. I had a great experience at Germain Toyota and had the pleasure of working with Tanesha Dixon. I would highly recommend Germain and specifically Tanesha as a sales person to any of my friend or family for their next car buying experience! More

Excellent service. Friendly staff as always. My Service was completed well before the estimated time. My 4Runner looked like new when I got it back. was completed well before the estimated time. My 4Runner looked like new when I got it back. More

I don't think you guys had my safety at interest. I saw other customers had plastic put on their seats and steering wheel and floor, my car did not get this service. The man was in my car without a mask, other customers had plastic put on their seats and steering wheel and floor, my car did not get this service. The man was in my car without a mask, my car had no plastic put down to protect myself or the worker. I was told my tires were going to be rotated, they were not rotated. I know my car only had 3,000 miles, I feel it still should have received a oil change You guys did put air in my tires but did not but the caps back on any of my tires. I don't know if my oil was changed because the sticker was placed on my front seat. I understand you were short staff but the service was unacceptable. I've always had good service with you for the past 3 years but this was not one of them. I would like to get my caps back on my tires, I know it's something little but the caps were on my car. Thank you for your time. Charlene Easley More

Ty took time to explain and come up with all options for me to get into the vehicle I wanted. He was less concerned with closing the sale and more concerned making sure that I was comfortable with the opti me to get into the vehicle I wanted. He was less concerned with closing the sale and more concerned making sure that I was comfortable with the option I eventually chose. He’s very professional and someone you can trust when purchasing or leasing a new vehicle. I highly recommend asking for Ty if you visit Germain Toyota. Thanks again Ty! More