Chris Curtis
Chris Curtis at Germain Toyota of Columbus
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Chris Curtis

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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135 Reviews

My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.

Dealership Experience

6 yrs

Industry Experience

30 yrs, 8 mos

Languages Spoken

English English

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rated

135 Reviews

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135 Reviews of Chris Curtis

July 03, 2023

Dealership Rating
Employee Rating

Great service and professionalism. Chris was incredible and helped me with everything that I needed More

by olgundm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Germain Toyota of Columbus responded

Thank you for the review! We are thrilled to hear that Chris delivered such a seamless service experience. Drive safely, and we hope to see you back at Germain Toyota of Columbus!

May 09, 2023

Dealership Rating
Employee Rating

Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. More

by Weimer457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Germain Toyota of Columbus responded

Thank you for letting us know that Chris and our service team took excellent care of you. Please let us know if you need anything further. See you at your next visit. Best Regards, D'Lacy Stith General Manager

March 24, 2023

Dealership Rating
Employee Rating

Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. More

by Jhinson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Marie Hilt, Gabrielle Mansour, Jerrod Ridgeway , Joliyah Bennett, Billy Blanton, Brandon Dawson, Brandon Hood, Trinity Kelley, Rowland

Mar 24, 2023

Germain Toyota of Columbus responded

Thank you for leaving Germain Toyota West a five-star review! We look forward to your next visit.

March 19, 2022

Dealership Rating
Employee Rating

Chaz Caldwell did a wonderful job of finding a car that was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot fro More

by sharontate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Mahogany Nolen, Chaz Caldwell , Luke Eastwood, Brandon Hood

Mar 21, 2022

Germain Toyota of Columbus responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Toyota. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, D'Lacy Stith General Manager

February 14, 2022

Dealership Rating
Employee Rating

This is the absolute worst dealership to ever take your car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to s More

by BigE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson , Billy Blanton

Feb 17, 2022

Germain Toyota of Columbus responded

Our staff apologizes your visit was not that 5-star experience we work hard to deliver to every guest. We thank you for your patronage as well as your feedback. We stand behind the work by the Toyota trained technicians and the integrity of our staff. We are sorry we did not meet your expectations and wish you all the best. Best Regards, D'Lacy Stith General Manager

August 11, 2021

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Employee Rating

The service advisor Chris Curtis was very professional and knowledgeable he also explained what the problem was and what they did to fix the problem. The customer relations manager Mahogany Nolen was pro More

by Dhannahslippery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Germain Toyota of Columbus responded

Our team is overjoyed to know that your service experience was a positive one. Thank you for sharing Chris and Mahogany's dedication to customer satisfaction. Best Regards, D'Lacy Stith General Manager

January 22, 2021

Dealership Rating
Employee Rating

I will ever ever bring my car here again! Worst service I’ve ever had. I always deal with Ricart, coming to you all was a mistake! Between you having our car for almost 2 months, to the lack of returned ph More

by AndreaABurg
Customer Service
Recommend Dealer
No

Other Employees Tagged: Billy Blanton

January 12, 2021

Dealership Rating
Employee Rating

Chris Curtis has always provided excellent service and clear communication about our cars’ needed repairs and costs. Nina did an excellent job coordinating parts and service for our Chevy truck. Germain More

by CLUBLM
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Germain Toyota of Columbus responded

Thank you for taking the time to share this amazing review! We are overjoyed that Chris could make things happen for you and ensure that your visit was an all-around success! We thank you for allowing us to assist you with your automotive needs. Best Regards, D'Lacy Stith General Manager

January 11, 2021

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Employee Rating

Great Service. Explains, in detail, what happened and what needs to be done to your Car. Very personal with you, makes you more at ease. More

by anjeliquefitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Jan 12, 2021

Germain Toyota of Columbus responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that our team helped to make your experience such a positive one. Best Regards, D'Lacy Stith General Manager

January 08, 2021

Dealership Rating
Employee Rating

Great customer service and professional fixing. Thank you. I have a recall and it was done perfectly. I will definitely come back for service probably soon More

by Angie Sebadi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson , Joliyah Bennett, Billy Blanton, Donna Boiman, Crystal Brown, Brandon Dawson, Aaron Goodman, Maria Johnston, Isabeau Mallast

Jan 11, 2021

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive service needs. Best Regards, D'Lacy Stith General Manager

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