Back

Germain Toyota of Columbus - Service Center

Columbus, OH

4.7
925 Reviews

925 Reviews of Germain Toyota of Columbus - Service Center

Sort by
June 27, 2025

Colin Floyd was an excellent representative of Germain Toyota on Scarborough Road during my recent visit for RAV-4 service. More

by vhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Germain Toyota of Columbus responded

This is the kind of feedback Germain Toyota loves to hear! We're happy Collin was efficient and thorough in getting your car serviced. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

June 25, 2025

I scheduled my first Toyota maintenance appointment with Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and to More

by Debbie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Germain Toyota of Columbus responded

Hi, Debbie! We really appreciate knowing how pleased you were with the attentive service Chris provided for you on your first visit with us. We graciously look forward to serving you at your next appointment. Best Regards, Marcello Frustaci General Manager

June 24, 2025

Mahogany was amazing with communicating, organization and professionalism. The mechanics went above and beyond was really pleased with their work. More

by claytonmsiders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know Mahogany and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment. Best Regards, Marcello Frustaci General Manager

June 21, 2025

Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M More

by Dhoskinson1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcello Frustaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Toyota of Columbus responded

Thank you for mentioned all the positive aspects of this experience. We're very happy Collin and the Germain Toyota team took good care of you amidst a challenge. We look forward to your next visit with us. Best Regards, Marcello Frustaci General Manager

June 21, 2025

Excellent service as usual and even more exceptional customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your More

by Damone361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Toyota of Columbus responded

We're delighted Mahogany has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again! Best Regards, Marcello Frustaci General Manager

June 18, 2025

Restrooms are clean The waiting area is comfortable . Offer coffee, tea, and popcorn. Vending machines More

by ksp1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 20, 2025 -

Germain Toyota of Columbus responded

Thank you for your positive review, Stack! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until then! Best Regards, Marcello Frustaci General Manager

June 17, 2025

Dealership is very easy to work with. Tara Farmer took great care of my car while it was in the shop for a service bulletin More

by Gavin G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 18, 2025 -

Germain Toyota of Columbus responded

Gavin, we're happy Tara's expertise helped you have a very positive experience at Germain Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time. Best Regards, Marcello Frustaci General Manager

June 12, 2025

Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More

by lchildsrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Toyota of Columbus responded

We're so pleased you enjoyed an organized and accommodating service visit with us! Thanks for letting us know how satisfied you were with Chris's assistance. We'll see you at your next appointment! Best Regards, Marcello Frustaci General Manager

June 11, 2025

My husband and I drove over 2k miles and this location insured my car was properly maintained afterward. I have been working with Tara Farmer in the service department and she always a huge help. Thank yo More

by boydoctayvia1998
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 11, 2025 -

Germain Toyota of Columbus responded

Thank you for reporting on the exceptional work Tara does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Toyota for the highest quality service. Best Regards, Marcello Frustaci General Manager

June 11, 2025

I was servicing my brand new Toyota Corolla Cross at this dealership recently. The service was quick and outstanding. I would like to appreciate service manager Christopher Curtis for his loyalty and dedicat More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Toyota of Columbus responded

Jeff, thanks for taking the time to review your service experience! We're happy Chris handled your visit with great care. We hope you'll continue to choose Germain Toyota for all your automotive needs! Best Regards, Marcello Frustaci General Manager

1
...