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Gerry Lane Buick-Gmc Truck

Baton Rouge, LA

3.9
41 Reviews

4917 Florida Blvd

Baton Rouge, LA

70806

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Showing 41 reviews

October 15, 2024

on Aug. 28th. I came to your dealership to have a new Battery installed. Five days later the battery was dead,so i returned to your service dept. the servi More

by cedarstick1
Recommend Dealer
No
Employees Worked With
Calvin Holmes
October 15, 2024

Very nice atmosphere but needs more automotive technicians .need to give more discount to loyal customers at the price things are today More

by mamou23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart
September 02, 2024

After bring my vehicle to the GM dealer, I went to pick the vehicle up. I was not there long, but it appears to me that GM is only concerned with money and not customer satisfaction. I have had transmissio More

by 2bdude1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CALVIN HOLMES
July 03, 2024

From my sales person Tony Russ to management like Jimmy Gordon and Keioike Nutter my buying experience was a breeze! They all did everything to make it stress free. Mr. Guthrie was very thorough with my fi More

by pamsimpson29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Russ, Jimmy Gordon, Keioike Nutter, Ken Guthrie
May 25, 2024

The entire staff that worked with me to purchase my new truck are outstanding. That starts with the salesman, the paperwork personnel down to the delivery driver. More

by hrduke28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Patton, Derbes Jennifer
April 30, 2024

Salesman was very helpful and friendly and his manager. I had a 2017 Encore gave me so many issues and I was able to get another vehicle. More

by MSCAROLYNSH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman: Traymone Brock and Manager Kendrick
July 12, 2023

I have a 2017 Silverado truck I understand it has a recall on the air bags. The truck makes a ding ding noice and says service air bag. What do I need to do to have it checked out More

by Russell Guidry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
February 25, 2023

Great service. They treat you like you are their only customer. That is why I will continue buying my cars there. Been a customer for 25 years. More

by edwindale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley, Ryan
January 03, 2023

IT WAS GREAT YOUR PEOPLE LETS ME KNOW WHAT WAS GOING ON AND WHEN PARTS WERE HERE AND WHEN THE WORK COULD BE DONE More

by donald.blanchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOT KNOW
December 21, 2022

it"s just like a doctors office be on time or be left behind nothing new. More

by ismithsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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