Gettel Acura - Service Center

Roger is absolutely fantastic to work with. He watches out for his Acura customers and you always know that if Roger says you need a repair then you need a repair. I have had service completed on my vehi out for his Acura customers and you always know that if Roger says you need a repair then you need a repair. I have had service completed on my vehicle at other dealerships in the past where you felt that the service department was trying to sell you service you don't need. You won't get that at Acura with Roger. He provides exceptional service and is extremely trust worthy. With Roger and Gettel Acura you can be confident that you will be taken care of and not taken advantage of. You can buy an Acura at any Acura dealership in the nation and get the same car. However, you won't get the same exceptional service that you get with Roger and Gettel Acura. You buy a car and take it home. It's the service area and service advisors like Roger that really separate an average dealership from a great dealership. My wife and I own two Acura RLs and will be in the market for another new car in the next couple years. I have every intention of buying another Acura from Gettel and have no plans of shopping anywhere else. My purchase decision will be due to the fantastic and consistently great service I get from Roger at Gettel Acura. More

Service has been great, quick get in and and get out with a car available to handle my day.....never feels like an inconvenience....thanks! a car available to handle my day.....never feels like an inconvenience....thanks! More

It is hard to say that spending $1,300 for a 90,000-mile service is great, but the work had to be done, and Lucy did all she could to make the servicing as cost-effiecient as possible. Truthfully, Lucy is t service is great, but the work had to be done, and Lucy did all she could to make the servicing as cost-effiecient as possible. Truthfully, Lucy is the reason I will probably buy another Acura. More

The gentleman that greeted me upon arrival at the service driveway was very friendly. I entered the service department and was promptly greeted by name with a friendly "Hello" from Lucy. She and I discusse driveway was very friendly. I entered the service department and was promptly greeted by name with a friendly "Hello" from Lucy. She and I discussed the services requested and she made sure I knew what work would be performed. Service was performed as expected and my cash was washed!! Thank you for this wash service - a nice little extra thing that makes my visit to the service department even better. When my car was ready, the charges were explained and I was cashed out promplty. Thank you for another wonderful experience Lucy! I will certainly request you next time I bring my car to Gettel Acura. More

Lucy was friendly,accurate,cute and very knowledgeable along with curtious and a good sense of humor and very,very,very,good at her Job..... along with curtious and a good sense of humor and very,very,very,good at her Job..... More

Lucy always goes out of her way to provide quality customer service. She is a large part of why I use this dealership for all of my service. I have two Acuras and get both serviced at Gettel. customer service. She is a large part of why I use this dealership for all of my service. I have two Acuras and get both serviced at Gettel. More

Lucy is a wonderful person who goes out of her way to make sure the customer is happy. I continue to bring my car there - just because of Lucy. make sure the customer is happy. I continue to bring my car there - just because of Lucy. More

I always have excellent Service from Lucy and Larry. They are friendly , knowledgeable and keep me well informed. I always recommend Gettel to people I meet. are friendly , knowledgeable and keep me well informed. I always recommend Gettel to people I meet. More

Always takes care of me. Never says I can't! Always finds a way to help me get the service done that is required. Fun to talk cars with!! finds a way to help me get the service done that is required. Fun to talk cars with!! More

While we have owned Acura cars for many years, it's always important to have a dealership capable of providing competent service where you feel welcomed. Lucy Aguillar, my service adviser at Gettel Acu always important to have a dealership capable of providing competent service where you feel welcomed. Lucy Aguillar, my service adviser at Gettel Acura, is great! She gets me in for whatever service I need and always seems able to accommodate my schedule. Therefore, the first person I spoke with about the MDX purchase I made was my service adviser, Lucy Aguillar. Lucy introduced me to Jarmo Kormu, a very competent and knowledgeable sales profession, who behaved like more of a consultant to me and did not exhibit any sales pressure at all. By the way, my wife and I looked at 5 other brands before selecting the Acura, even though we had owned this great brand for many years. Needless to say, we're very happy with the purchase! More