Gettel Toyota of Lakewood
Bradenton, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone we dealt with was extremely friendly and polite. We felt we were given a fair price on the new car and our trade-in. We did not feel pressured as we have in past experiences. Our salesperson was a We felt we were given a fair price on the new car and our trade-in. We did not feel pressured as we have in past experiences. Our salesperson was a women which was a first for us. She was extremely knowledgable and competent. Of all our new car purchases (and there were many in the past as we are both seniors) this was the most pleasant. We left the dealership in a good mood and did not feel as if we were taken or pressured. Would highly recommend our salesperson and this dealership. More
Pristine dealership, thorough and patient salesperson, everyone went out of his way to insure that everything was just right, including searching the state to find the exact car we were looking for. everyone went out of his way to insure that everything was just right, including searching the state to find the exact car we were looking for. More
I was really happy when this dealership opened in my area. I recognize the value of genuine OEM parts and service, and try to get my car serviced at a dealership whenever possible. However, my recen area. I recognize the value of genuine OEM parts and service, and try to get my car serviced at a dealership whenever possible. However, my recent experience here was that the service department misdiagnosed an issue (intentionally or unintentionally, I don't know). They told me that I would have to pay a fixed diagnostic fee of several hundred dollars before they could tell me what the definite diagnosis was, and they refused to give me a ball-park repair estimate for the type of problem I was experiencing until I paid them for the diagnostic. I refused the diagnostic fee and was able to have the vehicle repaired elsewhere without the diagnostic procedure "required", per Gettel, to diagnose the vehicle's issue. This was potentially an honest mistake on the part of an inexperienced or incompetent technician, but I was left with the feeling that the Service Department was trying to squeeze whatever margin they could out of me, knowing that I might refuse the repair based on cost. Not well played in either case -- they lost a customer. More
Very friendly and knowledgeable. Fast service, very Very friendly and knowledgeable. Fast service, very easy. I had a wonderful experience at Toyota of Lakewood, and will recommend anyone to go there Very friendly and knowledgeable. Fast service, very easy. I had a wonderful experience at Toyota of Lakewood, and will recommend anyone to go there for their next purchase! Steve McCoy was a BIG help. More
Patrick is extremely polite and respectful to his customers. WHY? He is very helpful in diagnosing the problem and offers real expertise in explaining the need for repair and maintenance,to solve. customers. WHY? He is very helpful in diagnosing the problem and offers real expertise in explaining the need for repair and maintenance,to solve. He is an asset to Gettel. More
Great experience at the dealership - Service Dept! The staff - Patrick - was very friendly and accomodating. He and the great service are some of the reasons we keep cming back and will continue to do so staff - Patrick - was very friendly and accomodating. He and the great service are some of the reasons we keep cming back and will continue to do so to this dealership. More
This is a new dealer in the area that is really trying to develop satisfied customers. If you have done your homework, they will work with you to get the best fair deal possible. My experience was the develop satisfied customers. If you have done your homework, they will work with you to get the best fair deal possible. My experience was the most pleaqsant car buying experience I have experienced. Even my wife was impresses. She hates to buy cars! More
My wife and I purchased a Toyota V hybrid from Caryl...She was great!Very professional and dedicated...one of the best new car buying experience we have ever had. Caryl...She was great!Very professional and dedicated...one of the best new car buying experience we have ever had. More
We live in Lakeland, but made the hour ++ drive to Bradenton specifically to go to this dealership. I spent the prior week online researching both the Prius & Camrys. I had really good phone convers Bradenton specifically to go to this dealership. I spent the prior week online researching both the Prius & Camrys. I had really good phone conversations with Shelby M. who was very friendly & helpful with all my questions, but most of all, there was no "hard sell" as with other dealerships I was also talking to. Tracy Peters ended up being our sales Consultant when we arrived. We took up quite a bit of her time, as we had lots of questions about the Prius technology. We actually ended up with a new Highlander---we currently have a 2002 Highlander that has never given us a bit of trouble. We feel we got a good price on the new car & also a fair and reasonable price for our trade. There were NEVER any high pressure tactics (which we hate) and everyone made us feel like part of the family. Tracy was wonderful & we'll be back to see her in a couple of years when we pick up a Prius. There is no question that we highly recommend this dealership for sales & we hope to have the same great experience with their service department. More
I was referred to this dealer by a friend and the whole experience of buying a new car was excellent. The sales staff was knowledgeable and very friendly. I felt no pressure at any time during my visit. Th experience of buying a new car was excellent. The sales staff was knowledgeable and very friendly. I felt no pressure at any time during my visit. The price was excellent and at no time did I feel pressured to buy. The sales staff answered all of my questions and made a stressful situation pleasant and comfortable. The finance department took the time to explain all of the options to me in great detail so that I knew exactly what each option consisted of and the cost for these items were fair. The parts department has been wonderful to deal with and at no time did I feel that I needed any unnecessary items. The service department has been very friendly and delivered the car in beautiful condition and has gone out of their way to be helpful and accommodating. I can’t say enough about this dealer and would not hesitate and have not hesitated to refer my friends to them for their car buying needs. More