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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
1,966 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,966 reviews
May 01, 2024
In and out in short order, easy check in and check out, and the price is reasonable for a dealership oil change. I used the shuttle service for the first time and it was excellent, very nice driver. I wi and the price is reasonable for a dealership oil change. I used the shuttle service for the first time and it was excellent, very nice driver. I wish they offered wash and vacuum with oil changes. More
by clark.cj
Verified CustomerEmployees Worked With
Shuttle Driver
Helpful May 01, 2024
My experience with Gilchrist Chevrolet Service Department was excellent. Mason listened and provided assistance throughout the process of my car repair. was excellent. Mason listened and provided assistance throughout the process of my car repair. More
by bbihag
Employees Worked With
Mason
April 30, 2024
This service department is knowledgeable, efficient and caring. It is obvious that they are a strong work family and they extend that family feeling to their customers. Very pleased with my experiences. caring. It is obvious that they are a strong work family and they extend that family feeling to their customers. Very pleased with my experiences. More
by Cparker
Employees Worked With
April 29, 2024
They were very helpful and communicative. I am looking forward to using them again in the future. I am looking forward to using them again in the future. More
by Kyle.steelhammer
Employees Worked With
April 29, 2024
Friendly and fast service. Chuck; I'm not sure of his last name is an awesome service writer Chuck; I'm not sure of his last name is an awesome service writer More
by Jcasson2@comcast.net
April 27, 2024
Friendly fast service! Very nice waiting areas One suggestion would be to provide a changing table in the restroom. Thank you! Very nice waiting areas One suggestion would be to provide a changing table in the restroom. Thank you! More
by gluce474
Employees Worked With
April 26, 2024
Greatness was spoken with more words. Absolutely an amazing experience. Got what I wanted with no hassle. Absolutely an amazing experience. Got what I wanted with no hassle. More
by scott.laskey88
Employees Worked With
April 25, 2024
Solved problem and got us back on road. Shaun is a great mechanic, will use again Shaun is a great mechanic, will use again More
by Bradb2249
Employees Worked With
April 25, 2024
Great customer service at the front desk. They were all friendly and welcoming. Very professional. They were all friendly and welcoming. Very professional. More
by Joe Moliga
